1 Reply Latest reply on Sep 9, 2016 2:08 PM by Intel Corporation

    Brand string test fail

    blazeac

      today i run a diagnostic routine on my processor and the processor diagnostig tool give me a brand string fail, heres the details

       

      system Information

      ------------------

      Processor Name: Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz

      Processor Information: Intel64 Family 6 Model 23 Stepping 10

      Number of Physical Cores: 2

      Number of Logical Cores: 2

      Installed System Memory: 4 GB

      Operating System: Microsoft Windows 10 Pro 64 bits

      Graphics Information: NVIDIA GeForce GT 610

      System Product: TO BE FILLED BY O.E.M.

      System BIOS: 5HKT39AUS

      System Serial Number: MJ52046

      --------------------------------------------------------------------

       

       

      --- IPDT64 - End Time: 8/9/2016 6:29:50 p. m.

      --- IPDT64 - Result: Fail

      --------------------------------------------------------------------

      --- IPDT64 - Revision: 3.0.0.25.W.MP

      --- IPDT64 - Start Time: 8/9/2016 6:39:34 p. m.

       

       

      --------------------------------------------------------------------

      Processor 1

      --------------------------------------------------------------------

      Genuine Intel CPU Test

      Module Version: 1.0.12.64b.W

      Start Time: Thu Sep 08 18:39:39 2016

      Test Result - PASS

      Expected: GenuineIntel

      Detected: GenuineIntel

      End Time: Thu Sep 08 18:39:41 2016

      Total Time:  seconds: 2

      --------------------------------------------------------------------

      Temperature Test

      Module Version: 1.0.12.64b.W

      Start Time: Thu Sep 08 18:39:42 2016

      Test Result - PASS

      Expected: Greater than 1 degrees below max

      Received: 57 degrees below max

      End Time: Thu Sep 08 18:40:19 2016

      Total Time:  seconds: 37

      --------------------------------------------------------------------

      CPU Brand String Test

      Module Version: 1.0.12.64b.W

      Start Time: Thu Sep 08 18:40:19 2016

      Test Result - FAIL

      Expected String Parts: As Defined in BrandString_LocalConfig.xml

      Detected: Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz

      Brand String Test Failed!!!

      End Time: Thu Sep 08 18:40:19 2016

      Total Time:  seconds: 0

      --------------------------------------------------------------------

      --- IPDT64 - Temperature Monitor Results

      Temperature Monitor will begin when CPULoad Test starts

      Temperature Monitor Stopped

       

       

      --------------------------------------------------------------------

       

       

      System Information

      ------------------

      Processor Name: Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz

      Processor Information: Intel64 Family 6 Model 23 Stepping 10

      Number of Physical Cores: 2

      Number of Logical Cores: 2

      Installed System Memory: 4 GB

      Operating System: Microsoft Windows 10 Pro 64 bits

      Graphics Information: NVIDIA GeForce GT 610

      System Product: TO BE FILLED BY O.E.M.

      System BIOS: 5HKT39AUS

      System Serial Number: MJ52046

      --------------------------------------------------------------------

       

       

      --- IPDT64 - End Time: 8/9/2016 6:40:20 p. m.

      --- IPDT64 - Result: Fail

      --------------------------------------------------------------------

      please i need help!

        • 1. Re: Brand string test fail
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi blazeac,
           
          Your system is older now; the drivers and BIOS for your board are not prepared for Windows 10. I believe our Intel® Processor Diagnostic Tool is not recognizing properly the processor specifications.
           
          I suggest you the following workaround:
           
          CPU brand string test library determines which Intel® CPU is being tested using one of two modes, presence test mode or verification mode. The mode being used is determined by the SkipConfig parameter in the IPDTconfig.xml configuration file found in the IPDT folder.
           
          More details on page 20 of The Intel® Processor Diagnostic Tool Windows® - User Guide
          http://www.intel.com/content/dam/support/us/en/documents/processors/sb/theintelprocessordiagnostictoolinwindowsuserguider.pdf
           
          Verify if you are running the processor at 2.6 GHz and memories at DDR3 800/1066/1333, DDR2 667/800 in the BIOS.
           
          Let me know how it goes.
           
          Regards,
          Mike C