This message was posted on behalf of Intel Corporation
Thank you for posting your query in Wired Ethernet Communities.
For error code 10, we'd suggest to try the latest driver found in the link below:
If the problem still persists after loading the driver, please contact your laptop manufacturer to isolate possible hardware issue.
Thanks you for your response.
i have updated it before, tried to reinstall Win 10, but it's still problem.
i read on web that the same problem happened on last year but it seem not to be solved.
let me try to contact the vendor as your suggestion.