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IntelCpHDCPSvc.exe crashing all the times

idata
Employee
2,347 Views

Help me?

Dell XPS 15 9550 W10

All drivers are updated. problem persisted. BIOS updated.

 

See attachment of all sort of report.

I am pretty good at working out the problem but for the life of me can't figured this one out 😞

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idata
Employee
1,075 Views

Hello, nialloc2016:

Thank you for joining the Graphics community.

Please try the following driver updates;

Intel® HD Graphics 530 driver https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40], use this method for the installation http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &... .

NVIDIA GeForce GTX 960M driver http://www.geforce.com/drivers/results/107014 Drivers | GeForce

Regards,

Amy.

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idata
Employee
1,075 Views

Hello, /thread/106026 nialloc2016:

I wanted to check on your thread; were you able to follow my suggestion? A driver update might address your crash, in fact there has been several releases of the Intel® HD Graphics which you can find here https://downloadcenter.intel.com/product/88345/Intel-HD-Graphics-530 Downloads for Intel® HD Graphics 530, please try with one of these, I recommend this version https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 Download Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40].

Let me know how it goes.

Regards,

Amy.

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