We understand you computer is showing connectivity issues after installing the Windows® 10 Anniversary Update. Please try the following actions to discard issues from the adapter's side:
- Install the Intel® PROSet/Wireless Software and Drivers for Windows® 10, version 19.1.0.
- Apply the configuration from the advisory: Recommended Settings for 802.11n Connectivity.
The Microsoft* document you provided suggests other possible causes, such as outdated firmware in the Router, so you might want to update the firmware of it.
For any additional assistance let us know the following information:
- Access Point model and Firmware version.
- Download Intel® System Support Utility, run the tool and use it to create and save a report with all sections, then add your reply to this thread and use the Advanced editor options to attach the resulting file to your post.
This is the result from the Driver Update Utility, that shows that I am using the latest version of the driver.
I also check the suggested configuration and the problem persists.
The problem is happenning in any network (home, work). And others laptops in the network are working fine (they are not lossing packages when pinging the router)
How can I get the advanced editor to attach the resulting file?
When you open the box to reply a message, in the top-right of the text box is the option "Use advanced editor", after you click there, one of the tools available in this mode is "Insert image":
Also, can you confirm if this was working fine before? and how did not you notice the issue after the Windows* Anniversary Update?