I would need more information in regards to your system configuration:
Which version of Windows do you have? 32 bit or 64 bit
Also, the exact processor model and the graphics controller:
On Windows 10
Click on the Windows icon, and search for "System"
Look for System Control Panel then note the processor model.
Thank you for answering. Here we go:
-Intel Core I3-4005U 1.70 Hz
-Intel HD Graphics Family
Hope it's enough.
Thank you for the information.
Please try loading the latest video drivers for your graphics controller Intel® HD Graphics 4400:
Let me know your findings.
I've managed to manually install the latest driver, and I have to thank you many times! It's finally fixed, I've been trying to fix this for a very long time. Really, you're my hero!