This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
When you get Blue Screen of Death (BSOD), this is related to the memory of your computer, the operating system, memory slots or the processor itself.
If you have a spare processor you can test the unit, that would be great. If you can install the operating system with one stick of RAM.
It might be the memory controller on the processor and you will need to contact Intel customer support to get the warranty for your product. See the link below for contact numbers:
1 of 1 people found this helpful
Most of the BSOD I have seen with W-7 and later were related to device drivers. I've seen BSOD with USB 3.0 add-on cards and video cards. BSOD occur with W-10 on older hardware, e.g. Sandy Bridge, but that's not the case here.
There's nothing better than Crucial RAM, so I doubt if that's the problem, though you might take Allan's advice and only use one stick at a time as a test. Did you wipe the HDD before installing W-10?
You might have a look at this URL: https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors
Thanks for the advice, I try to get a spare cpu from a friend.
Thanks for your answer, I wiped both the HDD and the SSD before installing W-10 but i got BSOD with either of them after installing W-10.
Could it be a problem with the motherboard?
Currently, all that is connected to the motherboard is the PSU, CPU, RAM, either SSD or HDD and my monitor, so i do not have many options.
This message was posted on behalf of Intel Corporation
Please bear in mind that the processor integrates the memory controller hub, this may also cause blue screens. If you would like to contact Intel support and check processor warranty options, please see the link below for contact information:
Select processor support
thx, i will do that
I forgot to mention this before. Do NOT trust Microsoft to find the best device drivers for W-10. As a test, I installed W-10 on a spare system via a CD-ROM. I had a BSOD. Then I downloaded and installed the latest drivers from Intel and things were much better.
The latest graphics driver can be found here: -NEW- 184.108.40.20663: Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1*.
The latest chipset driver can be found here: Download Intel® Chipset Device Software (INF Update Utility)
The latest LAN driver can be found here: Download Intel® Network Adapter Driver for Windows® 10