3 Replies Latest reply on Aug 26, 2016 10:33 AM by Intel Corporation

    Unable to identify exact 'Intel HD Family' graphics


      Hello I have recently acquired a new(er) computer with Intel inside!


      However, I am strangely having extreme issues when trying to locate the EXACT make of my graphics processor. I have tried everything step-by-step that the Intel support page for the regarding matter has to offer. I am trying to find out whether or not I have Intel HD 4000, or 4400, etc...


      So far everywhere I have looked including dxdiag and the Intel Control Panel itself, and I am still being showed the same thing... "Intel(R) HD Graphics"


      Here are some lightshot screenshots of my adapter settings, Intel info page and my dxdiag:

      dxdiag: http://prntscr.com/caiulq

      Intel CP: http://prntscr.com/caiuxj

      adapter: http://prntscr.com/caiven


      Also in Device Manager under Display, my graphics card is still labeled as "Intel(R) HD Graphics"...


      Please help!