12 Replies Latest reply on Sep 15, 2016 10:47 AM by Intel Corporation

    "Application Has Been Blocked From Accessing Graphics Hardware Intel 5500"


      Every time I try to play a game for example Overwatch,TF2 and sorts this error pops up. My display is frozen and the game is not playable. I know that the game is still responsive because I can still hear everything I'm doing it's just the fact that my display is frozen at one place and I can't do anything about it without restarting. I used to get the problem "Display driver stopped responding and recovered" but after doing TdrDelay in Regedit it now has this problem. I've attached some files about my laptop for convenience.


      I'm not really the best with this stuff so it's probably gonna be incorrect

      Processor:Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz

      Graphics Card:Intel HD Graphics 5500


      Edit:After using the Intel Driver Utility Update 2.6 it says there was a new version of my drivers that have been made but when I try to update it just says that it's not the right drivers. is the version it gave me in the utility update and when I search on the intel page I come across the same version but it just says it's not compatible