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Intel SSD 335 serie 180Go crash and disapear from bios

idata
Esteemed Contributor III

Hi,

My computer often crash with a BSOD, when I restart, the computer does not boot onto SSD.

When I enter the bios, the SSD is missing.

I have to manually go into manual boot selection and select the SSD from this list to start booting normaly. It works fine each reboot until the next crash.

I already returned the disk to intel that replaced it with a brand new without solving the issue. (It might have been less often for a while)

Configuration :

Core I5 4670

ASUS H87-PRO C2

Intel Solid-State Drive 530 Series 120 Go

Crucial 8*2 Go DDR3 1600 CL9

Thanks for your help.

23 REPLIES 23

idata
Esteemed Contributor III

Hi Slivo,

We understand your SSD keeps crashing with a BSOD and sometimes is no longer detected by the BIOS and not loading the OS.We would like to give you further instructions on how can you prevent this from happening, please check your private messages.Regards,NC

idata
Esteemed Contributor III

The firmware of the SSD is up to date for information.

idata
Esteemed Contributor III

Hi Slivo,

Please keep us updated if the situation with the SSD keeps happening with the latest firmware.Regards,NC

idata
Esteemed Contributor III

Well, I guess I didn't explain myself properly :

The SSD firmware was already up to date when I started this thread. Your tool just confirmed it.

My issue is still open as nothing changed