3 Replies Latest reply on Aug 30, 2016 9:26 AM by Intel Corporation

    Intel(R) Dual Band Wireless-AC 8260 Bluetooth crashes after sleep in Windows 10 64bit

    FaranNegarestan

      I have a combo WIFI/BT PCI card on my desktop computer with Intel AC-8260 chipset. It's running on Windows 10 64bit. I have latest drivers installed using Intel Driver Utility (Current version of drivers is 19.1.0.4). Everything works fine but as soon as I put the computer into sleep and wakes it up, Bluetooth service crashes with "Windows has stopped this device because it has reported problems. (Code 43)". Wifi, however, continues to work. It's obviously very frustrating because I use Bluetooth mouse and keyboard. The solution so far is to restart the computer. I would appreciate any help in resolving this issue. Let me know if any more details are required