I would be glad to help you with your request. I need to collect more information of your system before providing with the latest compatible driver. Send me the results of Intel® System Support Utility.
Intel® System Support Utility v. 2.0
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Mike: I’m not sure you understand my problem. My graphics work fine. When I check for updates, I’m told things are up to date. The problem is that Win update tried to install another update (no file name or location, 147 mb). It was downloaded but won’t install. What I need to do is get rid of the download and get the item removed from Win update.
Operating System: Microsoft Windows 7 Home Premium(6.1.7601 Build 7601)
Physical Memory (Installed): 4 GB
Processor : Intel(R) Celeron(R) CPU G1820 @ 2.70GHz
System Type: x64-based PC
Display Adapter(s): Intel(R) HD Graphics 10.18.10.3960
System Manufacturer: Dell Inc.
System Model: 02YRK5
Network Adapter(s): Bluetooth Device (Personal Area Network) #2 6.1.7600.16385
Dell Wireless 1705 802.11b/g/n (2.4GHZ) 10.0.0.255
Realtek PCIe GBE Family Controller 7.72.410.2013
Disk(s): Generic- Multi-Card USB Device 0.0 bytes (available) 6.1.7601.19133
WDC WD5000AAKX-75U6A SCSI Disk Device 381.34 GB (available) 6.1.7601.19133
I understood you now. It is possible to block the download and installation of the update from Windows Update (go to advanced settings and disable the automatic option). However, Windows will continue showing you the update available; you just need to uncheck the option.
I regret the inconvenience but it is operating system limitation.
I suggest you verify if you already have the latest BIOS and drivers proposed by Dell available in the link below.
We're getting closer, but I'm not clear yet.. The update has been downloaded and Win Update tries to install it at least once a day. Unchecking the download does no good at all. I need to find the downloaded file and delete it to stop this, but I can't find its name or location. Someone at Intel has the info I need.
I am following up on your case. Could you please tell me if Windows update is still offering you the wrong graphics driver even with your workaround?