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Intel HD Graphics 530 deosn't work on wake up

SCohe3
Beginner
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Just updated my Windows 10 to version 1607, but every time my pc wakes up, the Intel HD Graphics 530 card doesn't work.

I can see it in the device manager but can't open the graphics card's control panel, I can't see the monitor connected to this card nowhere.

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idata
Employee
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Hello shahafco24:

 

 

On the following link you will find the latest version of the graphics driver for the Intel® HD Graphics 530 controller, please un-install the current graphics driver on the PC and install this one manually:

 

 

Driver 4474:

 

 

https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

 

 

Instructions to install the driver manually:

 

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

 

 

Also, to better assist you we just need to verify a few details:

 

 

What is the model of the board?

 

 

What is the model of the processor?

 

 

If this is a laptop, what is the model of the laptop?

 

 

What is the model of the monitor?

Did you try a BIOS update on the PC?

 

Any questions, please let me know.

Alberto

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idata
Employee
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Hello shahafco24:

 

 

I just wanted to check if you saw the information we are requesting on the previous post.

 

 

That information is really important for us to better assist you.

 

 

Any questions, please let me know.

 

 

Alberto

 

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