Guys, was there any resolution in that ticket? We have exactly same problem: intel X710-DA2 network controller with Intel's SFP+ module (Intel® Ethernet SFP+ SR Optics E10GSFPSR - Dual Rate 10GBASE-SR/1000BASE-SX) is not working. No link up and attempts to get module information ends with "Operation not supported".
~ # ethtool -i enp4s0f1
firmware-version: 5.04 0x800024c6 0.0.0
~ # ethtool -m enp4s0f1
Cannot get module EEPROM information: : Operation not supported
We've also updated NVM to the latest version, and we use recent driver (1.5.25).