6 Replies Latest reply on Aug 17, 2016 1:50 PM by Intel Corporation

    Win7 Recovery from dead HHD onto new SSD535

    Chowdad

      Trying to install Win7 from Dell Recovery & Restore stick onto SSD535 240GB. Is this even possible?

       

      Have run every test successfully in SSD Toolbox 3.3.6. Formatted, partitions created and displays in Computer as D with partition sizes displayed correctly. Unpluged spare HHD which has successfully accepted install from stick but even though SSD shows in boot selection (F12) screen, no matter of prodding will install fresh OS from stick (booted OK). Fails with different errors as I try different BIOS settings (ATA or AHCI). Have updated drivers and firmware.

       

      Unfortunately HHD crashed (can't clone) and factory OS install disk is missing.

       

      Been a week and have project to complete. Please advise.

        • 1. Re: Win7 Recovery from dead HHD onto new SSD535
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Chowdad,

          Thanks for posting in our forum.
          We would like to know what model of system do you have, also if you could provide the BIOS version installed in the system as well.
          You need to make sure the BIOS is setup as AHCI and maybe try to check if you can select either legacy or UEFI mode.

          Please let us know so we can research deeper about this situation.

          NC

          • 2. Re: Win7 Recovery from dead HHD onto new SSD535
            Chowdad

            Information requested:

            Dell Inspiron 580S

            Service Tag: CZKLMM1

            Core i5 3.20GHz (x4)

            4GB Ram DDR3 1333MHz

            Win7 Home Prem 64 bit, SP1

            BIOS Version: A07 dated 11/13/2010

             

            I have tried AHCI but does not boot. I have not seen UEFI or legacy mode listed.

             

            Chowdad

            • 3. Re: Win7 Recovery from dead HHD onto new SSD535
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Chowdad,

              Thanks for the information provided, we would like to research on this and we will try to replicate the situation in our lab.
              We will keep you posted.

              NC

              • 4. Re: Win7 Recovery from dead HHD onto new SSD535
                Chowdad

                SITREP Update:

                 

                Step 1: I borrowed a known good HDD and performed a clean install successfully from recovery stick provided by Dell and updated drivers. That proves the media provided is OK and the Dell process works on a third party HDD.

                Step 2: Using Seagate Disk Wizard I successfully cloned a larger capacity Seagate HDD which confirmed that process.

                Step 3: I then cloned the image from the Seagate onto the Intel SSD; shut down, removed the Seagate HDD and booted successfully from the SSD. Success! I checked status in Intel Toolbox and only needed to tweak system tuner to change Super-fetch setting.

                 

                Local MS tech proven wrong--Intel SSD is NOT faulty as alleged.

                 

                Still yet to resolve is why I could not load OS from Recovery stick directly onto Intel SSD; and why system boots and operates on ATA mode instead of AHCI.

                 

                Chowdad

                • 5. Re: Win7 Recovery from dead HHD onto new SSD535
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Chowdad,

                  Our guess about the SSD not being able to load the OS may be due to initialization or a missing driver, however we cannot be 100% sure.
                  If the system is running in ATA mode it means that the original drive was setup in ATA mode and therefore the cloned drive will as well be installed in ATA mode.

                  Let us know if you have any other question.

                  NC

                  • 6. Re: Win7 Recovery from dead HHD onto new SSD535
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Chowdad,

                    We are following up this thread and we would like to know if you require any more assistance.
                    We will be waiting for your response.

                    Regards,
                    NC