2 Replies Latest reply on Aug 26, 2016 5:29 PM by Intel Corporation

    My compute stick dost not power on.

    Raza4136

      last time i properly shut down it and on next morning i tried multi time to turn it on by press power button but its not trued on. There is no sign of power in it..

        • 1. Re: My compute stick dost not power on.
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello, Raza4136:

           

          Is there any chance you can test a different power adapter?

          Have you tried using a different a USB cable?

          Try to use a different power outlet.

           

          I suggest unplugging the unit from the power supply and monitor, leave it like that for a couple of minutes, then plug it back in, and then press and hold the power button for 3 seconds and release at the four second, you should see the screen with several options if you see that screen press F8 to Activate Windows 8.1 Recovery Mode and follow the prompts. 

           

          If this does not work then try contacting our phone support in order to check the replacement options for your Intel® Compute Stick, see here for the contact information Contact Support, choose the world icon at the top of this page see support options in other locations.

           

          Regards,

          Amy.

          • 2. Re: My compute stick dost not power on.
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello, Raza4136:

             

            I am following up your case; were you able to follow the suggestion mentioned above? Did it work?

             

            Regards,

            Amy.