1. The update utility hasn't been working since a long time ago. It was v2.2 I think. Now it is v2.6 and it is still not working.
2. I tried running it in safe mode and it still cannot start.
3. I just want to start the utility so that I don't have to manually download drivers in the future.
I apologize for the inconvenience, I understand the fact fact you want to download the drivers automatically; however, the issue you pointed out along with some reports of the tool not showing the correct driver version are under investigation, an upcoming version will show some improvement. We are working on additional fixes, which we hope to have ready soon and for further reference keep on checking the Drivers & Software. If you agree I can help you with the manual installation of the drivers.
Thank you for the efforts to solve the problem. I am good with the drivers I have now and I am looking forward to the new version of the utility.