6 Replies Latest reply on Aug 18, 2016 7:23 AM by Intel Corporation

    SSD 540 240 g fail to boot

    petermui57

      I just brought a 540 SSD 240g and tried to replace my old sandisk 120g ssd, I hv tried the data migration as well as installing the Win 7 ultimate system direct both failed to boot, while the sandisk 120g boot without any problem. Need help on this

        • 1. Re: SSD 540 240 g fail to boot
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Petermui57,

          We understand your SSD is not booting up after the installation, we would like to know the computer's specs, any error you see while trying to boot as well. Please if you can provide us as well the BIOS version of your motherboard.

          We will be waiting for your response.

          NC

          • 2. Re: SSD 540 240 g fail to boot
            petermui57

            Hello NC,

             

            Sorry was busy with other matters and only see your question now, my mother board is ASUS P9X79 Bios version 1103, CPU Intel i7-3820 cpu @3.6Hz

            This is a self assembly desktop.

             

            I got the message as belows

             

            "Windows failed to start, a recent hardware or software change might be the cause......

             

            status: 0xc0000223

            info: the boot selection failed because a required device is inaccessible. "

             

            Please see if you could help on this.

             

            AT the moment I am using the old Sandisk SSD which is OK. Thanks for your help in advance.


            Peter

            • 3. Re: SSD 540 240 g fail to boot
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hi Petermui57,

              Thanks for replying and don't worry.
              After checking the motherboard of your system, we can tell you it is highly recommended you can upgrade the BIOS version on it, this because we can see there are some newer versions that fix a lot of system stability, specially the BIOS version: P9X79 BIOS 3408 - Fixed that system will hang(blue screen) when installing UEFI OS.

              Also, checking the manual, on part 3-29, it will show you the SATA mode, we highly recommend to use AHCI mode, please check the picture in the manual here.
              To upgrade the BIOS version of your motherboard, we suggest you get in contact with Asus* before applying the update, you can download it from here.

              Please let us know if you require any other assistance from us.

              NC

              • 4. Re: SSD 540 240 g fail to boot
                petermui57

                Hi NC,

                 

                Thanks for the prompt reply, sorry for the mother board it should be P9X79 deluxe version (is there any different?)

                 

                For the SATA conf, I already in the AHCI mode.

                 

                For upgrading the BIOS, is it easy to be done? (As I am not sure whether I can handle)

                 

                Thanks.

                • 5. Re: SSD 540 240 g fail to boot
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hi Petermui57,

                  Actually yes, there is a difference on that, anyway the BIOS needs to be updated as well. Find the latest BIOS version in this link.
                  I will suggest you to contact Asus* before running the BIOS update in the computer.

                  Please let us know the outcome.

                  NC

                  • 6. Re: SSD 540 240 g fail to boot
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Petermui57,

                    We are following up and we would like to know if you require further assistance. We will be waiting for your response.

                    Regards,
                    NC