This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
In regard to your inquiry, I just wanted to let you that, Apple has requested that all questions regarding Apple systems and software be addressed directly with Apple support.
So, in order to get assistance to try to fix the problem with the MacBook Pro "15, you just need to get in contact directly with them:
Apple’s phone number: 800-692-7753
Apple’s support site: https://www.apple.com/support/macbook/
Any questions, please let me know.