0 Replies Latest reply on Oct 3, 2016 5:11 PM by TristanT

    Intel’s Windows 7 Bluetooth functionality and Microsoft’s KB3161608, Software Update available

    TristanT

      9th Aug 2016 Update

       

      The new Windows 7 Intel Bluetooth driver that fixes the compatibility issue with the Microsoft KB 3161608/3172605 can be downloaded from here.

      Note that this release only apply to the adapters identified below.

       

      Follow below steps to install this version:

      1. Uninstall the Microsoft KB 3161608/3172605. (Skip this step if the KB is not installed)
      2. Uninstall any version of Intel Bluetooth driver.
      3. Download Intel Bluetooth® driver for Windows 7* (19.0.1603)
      4. Install the new Intel Bluetooth driver.
      5. Re-install the Microsoft KB as needed.

      If you have difficulties or issues please contact Intel Customer Support.

       

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      Intel is aware that there is an incompatibility with Intel’s Windows 7 Bluetooth functionality and Microsoft’s KB3161608.  The problem is understood and a solution is planned to be available the week of August 8th.  Software updates will be available on Intel’s Download Center and will apply to Intel’s Wireless adapters identified below.  A solution for additional adapters will come a few weeks later.

       

      Intel® Dual Band Wireless-AC 3168

      Intel® Dual Band Wireless-AC 8260

      Intel® Dual Band Wireless-AC 7265

      Intel® Dual Band Wireless-N 7265

      Intel® Wireless-N 7265

      Intel® Dual Band Wireless-AC 3165

      Intel® Dual Band Wireless-AC 7260

      Intel® Dual Band Wireless-N 7260

      Intel® Wireless-N 7260

      Intel® Dual Band Wireless-AC 3160