9 Replies Latest reply on Oct 25, 2016 1:30 PM by Intel Corporation

    Can't add device to IoT dashboard error "Device already exists"


      I followed the instructions in the pdf file Introduction to the technology Intel Edison to connect my Edison to the IoT cloud by the putty but there was error

      error: Activation Rejected:  {"code":1409,"message":"          Device already exists"}  --> error

      2016-07-28T07:29:52.473Z - error: Error in the activation process ... 300
      It is the new Edison so none can use it before. Please help me to reset the device from the account (It might be technical error to put the same code on the different devices)