This content has been marked as final. Show 2 replies
This message was posted by Intel Corporation on behalf of
According to the translation, you are having issue with the mouse and keyboard after installing Windows 7. I would like to gather more information in order to address the issue, so please respond to the following:
- Is you system booting to Windows?
- What is the driver you installed?
- Can you access safe mode? If yes, download and run the Download Intel® System Support Utility and attach the report, otherwise provide me with your computer model and processor model.