6 Replies Latest reply on Aug 25, 2016 3:22 PM by Intel Corporation

    Matrix Storage Manager 7.6.6 halts system


      I bought a 250GB HDD to supplement the 160GB HDD in my HP Pavilion. It is not showing in Device Manager. When it's plugged in and I try to open the BIOS, a "splash screen" for Intel Matrix Storage Manager 7.6.6 pops up and then a message the system halted. The "splash screen" does NOT appear when the SATA cable is disconnected from the new HDD. I checked the cables by plugging them into existing HDD and everything works fine. Did I get a POS HDD? Is MSM 7.6.6 puked? Thank you.