Graphics
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Display driver stopped responding and recovered. What driver do I need

GRoge1
Beginner
‎07-25-2016 12:47 PM
1,610 Views

This is a brand new laptop and I have been getting this error since day one.

I am attaching the report on my laptop. Can you please review it and tell me what

driver I need to download and install? I tried finding it on my own but it was too confusing.

 

Thank you. SSU report attached
system info.xml.zip
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idata
Employee
‎07-29-2016 09:19 AM
410 Views

Hi Betbrett,

 

 

Sure, thanks for the information. According to you manufacturer's website Asus* the latest graphics version available is the one you already have: https://www.asus.com/ROG-Republic-Of-Gamers/ROG-GL752VW/HelpDesk_Download/ https://www.asus.com/ROG-Republic-Of-Gamers/ROG-GL752VW/HelpDesk_Download/

 

 

Regards that you have a prebuilt system, in case you want to download the generic driver; here you can find the once compatible with you graphics: https://downloadcenter.intel.com/product/88345/Intel-HD-Graphics-530-for-6th-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/88345/Intel-HD-Graphics-530-for-6th-Generation-Intel-Core-Processors

 

 

I recommend you to test with this generic version:

 

https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

 

 

Please let me know the outcome.

 

 

Regards,

 

Hellen.

 

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idata
Employee
‎09-09-2016 03:33 PM
410 Views
In response to idata

Hi Betbrett,

 

 

I'm just following on this thread to ask you if your issue was resolved with the information provided above.

 

 

Regards,

 

Hellen.

 

In response to idata
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