7 Replies Latest reply on Aug 25, 2016 10:26 AM by Intel Corporation

    Windows 10 Intel Hd graphics 4600 Driver crashing, Every driver update not working!!!

    Hiyo33

      I would really like to have some help with this, ever since i updated to windows 10 when it first came out i randomly get graphic crashes and in the past 3 months its happening over 15 times aday its almost impossible to so anything,i dont know exactly what it says when it crashes but it does it failed then recovered. it says windows 8 graphics driver fail and im on windows 10 so maybe thats the problem. Please dont give me a link to download the new drivers or whatever cause i was reading a simualr form and downloaded everything you guys said to download and all of them said this processor is not compatible or didn't work with it (something like that dont really remember) i also downloaded the intel update utility and said im all up to date. Ive tried almost everything i found looking at forms and watching videos and nothing works ive spent over 20 hours over the course of 3 months trying to fix this its getting to the point where i cant do anything anymore. im on a Asus Rog gaming laptop and it also has a nividia GeForce 860m GFX.

      Here is my specs.

       

       

       

      Intel(R) HD Graphics 4600

       

      Report Date: Thursday, July 21, 2016

      Report Time [hh:mm:ss]: 10:45:58 PM

      Driver Version: 10.18.15.4256

      Operating System: Windows* 10 Pro Insider Preview (10.0.10586)

      Default Language: English (Canada)

      Physical Memory: 16267 MB

      Vendor ID: 8086

      Device ID: 0416

      Device Revision: 06

      Graphics Output Protocol (GOP) Version: 5.0.1036

      Current Resolution: 1920 x 1080

       

       

       

      Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz

      Processor Speed: 2394 MHz

      Processor Graphics in Use: Intel(R) HD Graphics 4600

      Shader Version: 5.0

      OpenGL* Version: 4.3

      OpenCL* Version: 1.2

       

       

      * Microsoft DirectX* *

      Runtime Version: 12.0

      Hardware-Supported Version: 11.1

       

       

      * Devices connected to the Graphics Accelerator *

       

       

      Active Displays: 1

       

       

       

       

      * Built-in Display *

       

       

      Display Type: Digital

      DDC2 Protocol: Supported

      Gamma: 2.2

      Connector Type: Embedded DisplayPort

      Device Type: Built-in Display

       

       

      Maximum Image Size

      Horizontal Size: 14.96 inches

      Vertical Size: 8.27 inches

       

       

      Supported Modes

      1920 x 1080 (60p Hz)

       

      Raw EDID:

      00 FF FF FF FF FF FF 00 06 AF 9D 21 00 00 00 00

      00 16 01 04 90 26 15 78 02 C8 95 9E 57 54 92 26

      0F 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

      01 01 01 01 01 01 14 37 80 C0 70 38 20 40 30 64

      36 00 7D D6 10 00 00 18 00 00 00 0F 00 00 00 00

      00 00 00 00 00 00 00 00 00 20 00 00 00 FE 00 41

      55 4F 0A 20 20 20 20 20 20 20 20 20 00 00 00 FE

      00 42 31 37 33 48 57 30 32 20 56 31 20 0A 00 51

       

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