1 Reply Latest reply on Jul 22, 2016 11:37 AM by Intel Corporation

    Intel Compute Stick STK1AW32SC - No Display

    rjsa

      Hi! I've initially bought 3 of these Compute Sticks last May. The other 2 Compute Sticks are working fine. I've just setup the Windows on 3rd one. Few hours after finishing the Windows setup, the Compute Stick switched off and can't  boot up / show display again. Apparently, there is no display output as 'HDMI no signal' is shown on my monitor screen even if the front blue LED is lit up. Tried to troubleshoot it by using other working monitors, changing power sockets, even using the power adapter of the other working Compute Sticks but it still failed to show any display.

       

      I'm thinking of returning the item for replacement but the Intel Online Service Request is not working.