5 Replies Latest reply on Jul 21, 2016 10:07 AM by Intel Corporation

    NUC6i5SYH blank screen

    TeeceeVandis

      The system will not boot up.  Nothing shows up on the screen.  I have replaced the video cables.  I have tried 3 different monitors that I know work.  Nothing.  Not even the INTEL NUC BIOS screen.  It does power on and I have the blue light on the front.  I have pulled the power, unplugged all of the USB connections, and then tried to power on.  Still nothing on the screen shows up.

       

      Intel's site is also not working so I cannot submit a request.

       

      System Unavailable

       

       

       

      Intel Customer Support Service Request Management is unavailable. We are actively working to resolve the system issue.

      We apologize for any inconvenience this may cause and appreciate your patience.

       

      - Intel Customer Support Team