This message was posted on behalf of Intel Corporation
In order to get in contact directly with us to replace your processor, please use the following link:
When you get into that site, choose processors on product type, and you will get the options to get in contact with us through phone, chat or online request.
If your first language is not English, if you choose chat support, you will be able to get support in any type of language, because chat provides a world wide support.
Any questions, please let me know.