4 Replies Latest reply on Aug 17, 2016 11:11 AM by Intel Corporation

    NUC fails to boot

    jayinoz

      Hi all,

       

      My NUC5i5RYK has been working fine for 6 months at least without issue, running Windows 10.

       

      A few days ago I noticed that it wouldn't wake, and the only way to bring it back to life was power off and power on.

       

      Today it started BlueScreening, (KMode exception, service started, and other messages)

       

      Now, when I press power on the blue light flashes on, 4 second off, then on, 4 second off, then on,etc.

       

      At the same time the power light flashes, the HDD light flashes yellow.

       

      If I pull the power lead, and press on it for a few seconds it starts to boot, but get stuck at the Intel NUC screen.

       

      Help!

       

      Jason