3 Replies Latest reply on Aug 10, 2016 4:19 PM by Intel Corporation

    NUC6i5SYH Extremely slow response to Control Panel Query of "Printers and Devices"

    trpaulat

      I have a 0.5 TB M.2 SSD plus a 1TB full SSD, 16 GB RAM, and have two USB3.0 hubs for external disks and other temporary devices when needed.

       

      The NUC was purchased about a month ago and it configured and operated nicely, not super speed, but a good general purpose computer for normal function.

      Once in a while, because of printer changes or such, I need to get into the control panel and examine or configure the printers.

       

      The normal operation seems fine in performance, but asking the control panel to display the attached devices and printers takes up to 5 minutes and stops mouse operation during that time.  Cannot cancel during  the device search.

       

      Any clues as to what is going on?

       

      Also, is there a software package that allows running diags on the motherboard?

       

      Thanks,

      Ted