7 Replies Latest reply on Sep 21, 2016 5:59 PM by Intel Corporation

    ¿CPU overload and pc stuttering?

    Alintel

      Hello.

      Im here because amazon told me .
      I bought a 6700k and im experiencing some weird issues.

       

      Randomly the pc stutters, something that never happened before.
      To see whats happenin i used a software to register all the hardware during this stutter.

       

      So everytime the pc stutters the cpu goes crazy and gives a peak on its load.
      So i conclude the cpu is the cause of the stuttering problem.

       

      But... i dont know what to do .

       

      Thanks.

        • 1. Re: ¿CPU overload and pc stuttering?
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi Alintel,

          Let’s try to test your system with the Intel® Processor Diagnostic Tool, to verify the functionality of your system. The diagnostic checks for brand identification, verifies the processor operating frequency, tests specific processor features, and performs a stress test on the processor.
          Please attach the results to your answer.
           
          Intel® Processor Diagnostic Tool
          https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool
           
          Regards,
          Hellen.
           

          • 2. Re: ¿CPU overload and pc stuttering?
            Alintel

            Thank you.
            There it is:

             

             

            --- IPDT64 - Revision: 3.0.0.25.W.MP

            --- IPDT64 - Start Time: 20/07/2016 17:24:18

             

             

            --------------------------------------------------------------------

            Processor 1

            --------------------------------------------------------------------

            Intel(R) spbc Module Test

            Module Version: 1.0.7.64b.W

            Start Time: Wed Jul 20 17:24:18 2016

            Test Result - PASS

            ..!!..Processor under test is verified as 'PRODUCTION'..!!..

             

             

            Processor Manufacturer: GenuineIntel

            Processor Brand String: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz

             

             

            End Time: Wed Jul 20 17:24:18 2016

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            Genuine Intel CPU Test

            Module Version: 1.0.12.64b.W

            Start Time: Wed Jul 20 17:24:19 2016

            Test Result - PASS

            Expected: GenuineIntel

            Detected: GenuineIntel

            End Time: Wed Jul 20 17:24:19 2016

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            Temperature Test

            Module Version: 1.0.12.64b.W

            Start Time: Wed Jul 20 17:24:19 2016

            Test Result - PASS

            Expected: Greater than 1 degrees below max

            Received: 67 degrees below max

            End Time: Wed Jul 20 17:24:19 2016

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            CPU Brand String Test

            Module Version: 1.0.12.64b.W

            Start Time: Wed Jul 20 17:24:19 2016

            Test Result - PASS

            Expected String Parts: As Defined in BrandString_LocalConfig.xml

            Detected: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz

            End Time: Wed Jul 20 17:24:19 2016

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            CPU Frequency Test

            Module Version: 1.0.14.64b.W

            Start Time: Wed Jul 20 17:24:19 2016

            Test Result - PASS

            Processor Name: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz

            Expected CPU Frequency: 4.00

            Detected CPU Frequency: 3.91887

            Expected Base Clock: 100

            Detected Base Clock: 100.484

            QPI link rate Test - Not supported.

            Skipping QPI link rate Test.

            End Time: Wed Jul 20 17:24:21 2016

            Total Time:  seconds: 2

            --------------------------------------------------------------------

            Floating Point Test

            Module Version: 1.0.10.64b.W

            Start Time: Wed Jul 20 17:24:21 2016

            Test Result - PASS

            Million Floating Points per Second, MFLOPS: 648

            Error: 0

            --- Floating Point Test Passed!!!---

            End Time: Wed Jul 20 17:24:23 2016

            Total Time:  seconds: 2

            --------------------------------------------------------------------

            Prime Number Generation Test

            Module Version: 1.0.10.64b.W

            Start Time: Wed Jul 20 17:24:23 2016

            Test Result - PASS

            Operation Per Second: 4.65205e+006

            Error: 0

            --- Prime Number Generation Test Passed!!!---

            End Time: Wed Jul 20 17:24:25 2016

            Total Time:  seconds: 2

            --------------------------------------------------------------------

            Cache Test

            Module Version: 1.0.10.64b.W

            Start Time: Wed Jul 20 17:24:25 2016

            Test Result - PASS

             

             

            --- Reading Cache Size --- 

             

             

            - Detected L1 Data Cache Size --> 32

            - Detected L1 Inst Cache Size --> 32

             

             

            - Detected L2 Cache Size --> 256

            - Detected L3 Cache Size --> 8192

             

             

            Cache Size Test Passed!!!

             

             

            End Time: Wed Jul 20 17:24:25 2016

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            MMXSSE Test

            Module Version: 1.0.10.64b.W

            Start Time: Wed Jul 20 17:24:25 2016

            Test Result - PASS

             

             

            --- Determining MMX - SSE capabilities ---

              --- CPU FEATURES DETECTION FOR ---

                         ---        MMX SSE       ---

            MMX - MMX Supported --> Yes

            SSE - SSE Supported --> Yes

            SSE2 - SSE2 Supported --> Yes

            SSE3 - SSE3 Supported --> Yes

            SSSE3 - SSSE3 Supported --> Yes

            SSE4.1 - SSE4.1 Supported --> Yes

            SSE4.2 - SSE4.2 Supported --> Yes

              --- MMX SSE - capabilities check complete ---

            MMX Test Result --- PASS

            SSE Test Result --- PASS

            SSE2 Test Result --- PASS

            SSE3 Test Result --- PASS

            SSSE3 Test Result --- PASS

            SSE4.1 Test Result --- PASS

            SSE4.2 Test Result --- PASS

             

             

            End Time: Wed Jul 20 17:24:25 2016

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            AVX Test

            Module Version: 1.0.11.64b.W

            Start Time: Wed Jul 20 17:24:25 2016

            Test Result - PASS

             

             

            --- Determining AVX AES PCLMULQDQ capabilities ---

              --- CPU FEATURES DETECTION FOR ---

                        --- AVX/AES/PCLMULQDQ ---

            AVX - Advanced Vector Extensions Supported --> Yes

            AVX OS Support   - AVX Operating System Supported --> Yes

            AES - Advanced Encryption Standard Supported --> Yes

            PCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes

              --- AVX AES PCLMULQDQ capabilities check complete ---

            AVX Compare Test Result --- PASS

            AES Test Result --- PASS

            PCLMULQDQ Test Result --- PASS

             

             

            End Time: Wed Jul 20 17:24:25 2016

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            IMC Test

            Module Version: 1.0.7.64b.W

            Start Time: Wed Jul 20 17:24:25 2016

            Test Result - PASS

            --- Reading Memory Size ---

            Detected Memory Size is --> 8.00GB

            --- Subtest - Memory Size Test Passed!!!  ---

            --- Integrated Memory Controller Stress Test ---

            Memory to be allocated = 1048576 byte

            Memory Allocated.

            Test 1 Ones and Zeros Moving Inversions write operations - Passed

            Test 1 Ones and Zeros Moving Inversions verification operations - Passed

            Test 2 32Bits Sliding Ones write operations - Passed

            Test 2 32Bits Sliding Ones verification operations - Passed

            Test 3 32Bits Sliding Zero write operations - Passed

            Test 3 32Bits Sliding Zero verification operations - Passed

            Memory Deallocated.

            --- Subtest - Memory Stress Test Passed!!!  ---

            Integrated Memory Controller Stress Test Passed!!!

            End Time: Wed Jul 20 17:24:26 2016

            Total Time:  seconds: 1

            --------------------------------------------------------------------

            PCH Test

            Module Version: 1.0.9.64b.W

            Start Time: Wed Jul 20 17:24:26 2016

            Test Result - PASS

             

             

            Chipset          : Skylake Platform Controller Hub

             

             

            No device connected to PCI Express Port 1

             

             

            1 device connected to PCI Express Port 9

               1 : ASMedia USB3.1 eXtensible Host Controller

             

             

            No device connected to PCI Express Port 17

             

             

            1 device connected to SATA Controller 1

               1 : ST1000DM003-1SB10C

             

             

            2USB devices detected

               1 : Dispositivo compuesto USB

               2 : Dispositivo de entrada USB

             

             

            1 device connected to Intel High Definition Audio Controller

               1 : Realtek High Definition Audio

             

             

            PCH LAN Device 'Intel(R) Ethernet Connection (2) I219-V' detected

             

             

            Platform Controller Hub Test Completed!!!

            End Time: Wed Jul 20 17:24:26 2016

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            IGD Module Test

            Module Version: 1.0.12.64b.W

            Start Time: Wed Jul 20 17:24:26 2016

            Test Result: Intel(R) Integrated Graphics Device Not Detected, Test Skipped

            End Time: Wed Jul 20 17:24:26 2016

            Total Time:  seconds: 0

            --------------------------------------------------------------------

            GFX Module Test

            Module Version: 1.0.12.64b.W

            Start Time: Wed Jul 20 17:24:26 2016

            GFX Module Test: PASS

            End Time: Wed Jul 20 17:24:55 2016

            Total Time:  seconds: 29

            --------------------------------------------------------------------

            CPU Load

            Module Version: 1.0.10.64b.W

            Start Time: Wed Jul 20 17:24:55 2016

            CPU Load: PASS

            End Time: Wed Jul 20 17:28:55 2016

            Total Time:  seconds: 240

            --------------------------------------------------------------------

            --- IPDT64 - Temperature Monitor Results

             

             

             

            Deleted the temps test to resume, but the result says "PASSED".
            Anythinig wrong?

             

            The only weird thing i saw is the "integrated graphics device note dtected" and "QPI link test".
            Also frequency at 3.9 and not 4.0.
            Dont know xd.

            • 3. Re: ¿CPU overload and pc stuttering?
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hi Alintel,
               
              I noticed that your processor is working as it should; it passed all the tests, Could you please attach the result of the Intel® System Support Utility, to get more information about your system configuration.
              https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
               
              Regards,
              Hellen.
               

              • 4. Re: ¿CPU overload and pc stuttering?
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hi Alintel,

                I would like to know if your system is working properly.


                Regards,
                Hellen.

                • 5. Re: ¿CPU overload and pc stuttering?
                  Alintel

                  Well i dont know what to say or what to do.
                  Ill try the system support utility and post the results.
                  Thank you.

                  • 6. Re: ¿CPU overload and pc stuttering?
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Hi Alintel,
                     
                    I would like to help you on this, I request the SSU to get more information about your system in general.

                    Regards,
                    Hellen.
                     

                    • 7. Re: ¿CPU overload and pc stuttering?
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hi Alintel,
                       
                      Thought I would just check in and find out if you need further assistance on this matter.
                       
                      Regards,
                      Hellen.