Answers (N/A if not applicable)
Provide a detailed description of the issue
GPU stuck on 200MHz
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Always (100%): x
Very Sporadic (<20%):
Brand and Model of the system.
Hybrid or switchable graphics system?
Make and model of any Displays that are used to see the issue (see note2 below).
LFP and EFP
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
VGA-cable for EFP
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW or Apps version used to replicate the issue.
Any application. Tested with Intel XTU, Rocket League and CS:GO.
Single display, clone, or extended (see note2 below).
All configurations. Integrated screen only, external screen only, extended over both.
Display resolution & refresh rate setting of each display (see note2 below).
AC or DC mode, i.e. is power cable plugged in or not?
Plugged in and configured for maximum performance
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
I have tried a few different drivers but it doesn't seem to be the problem. Took a while before I realized the GPU was stuck on idle freq, 200MHz. I had no issues yesterday and it seems to have happened with out any software changes in my system. I'm running Windows 10 64bit. Usually I have 100-140fps in CS:GO but now I have around 35-45. Rocket League is also suffering even if I play on a low resolution. Ideas?
intelssu.xml.zip 5.2 K