6 Replies Latest reply on Aug 27, 2016 11:40 AM by Intel Corporation

    NUC5PPYH vga port stop working

    Kaf

      Hello,

       

      I have the last bios installed from 2016-05-03, hand i have two monitors connected (one in the hdmi port and thesecond in the vga analog port). Today the monitor connected on the vga port stopped receiving a signal. I already disconnected the cable and connected the monitor to my laptop to check if it was the monitor, but it works. I also went to the bios and changed the GD primary and secondary and memory allocation on video tab to so how make a reset/change in the bios configuration. But still nothing.

      How can i solve this? The NUC is being in use for only 4 weeks so it is new (and apparently already damaged).

      How can i solve this problem?

       

      Thank you.

        • 1. Re: NUC5PPYH vga port stop working
          Intel Corporation
          This message was posted by Intel Corporation on behalf of

          Hi Kaf,
           
          I recommend you to reset BIOS settings to default; get into BIOS and press F9 then, press F10. Go to Windows and verify if Windows key + P shows you the option to enable dual monitor or use Intel graphics control panel.
           
          If problem continues, run our Intel® System Support Utility and send me your results.
           
          Intel® System Support Utility
          https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600
           
          Regards,
          Mike C

          • 2. Re: NUC5PPYH vga port stop working
            Kaf

            Hello,

             

            I did the F9 plus F10 actions in the BIOS but when booting did not wake up the vga monitor. It simply does not appear to detect it. I unplugged and plugged the monitor but no changes. I do not use windows but Ubuntu instead. The Intel utility is just for windows.

            But i run the HardInfo 0.5.1 to generate this hardware report:

             

             

            Computer

            Summary
            Computer
            Processor4x Intel(R) Pentium(R) CPU N3700 @ 1.60GHz
            Memory8093MB (990MB used)
            Operating SystemUbuntu 16.04 LTS
            User Namenuno (nuno)
            Date/TimeQua 06 Jul 2016 07:39:58 WEST
            Display
            Resolution1920x1080 pixels
            OpenGL RendererMesa DRI Intel(R) HD Graphics (Cherryview)
            X11 VendorThe X.Org Foundation
            Multimedia
            Audio AdapterHDA-Intel - HDA Intel PCH
            Audio AdapterUSB-Audio - Logitech Wireless Headset
            Input Devices
            Lid Switch
            Sleep Button
            Power Button
            Video Bus
            USB Wireless Device
            USB Wireless Device
            USB Wireless Device
            Logitech Logitech Wireless Headset
            ITE8713 CIR transceiver
            MCE IR Keyboard/Mouse (ite-cir)
            HDA Intel PCH Mic
            HDA Intel PCH Headphone Front
            HDA Intel PCH Front Headphone Surround
            HDA Intel PCH HDMI/DP,pcm3=
            Printers
            No printers found
            SCSI Disks
            ATA SAMSUNG SSD 830
            Operating System
            Version
            KernelLinux 4.4.0-28-generic (x86_64)
            Compiled#47-Ubuntu SMP Fri Jun 24 10:09:13 UTC 2016
            C LibraryUnknown
            Default C CompilerGNU C Compiler version 5.3.1 20160413 (Ubuntu 5.3.1-14ubuntu2.1)
            DistributionUbuntu 16.04 LTS
            Current Session
            Computer Namehiro
            User Namenuno (nuno)
            Home Directory/home/nuno
            Desktop EnvironmentUnity (ubuntu)
            Misc
            Uptime2 minutes
            Load Average0,00, 0,00, 0,00
            Kernel Modules
            Loaded Modules
            rfcommBluetooth RFCOMM ver 1.11
            bnepBluetooth BNEP ver 1.3
            arc4ARC4 Cipher Algorithm
            snd_hda_codec_hdmiHDMI HD-audio codec
            intel_raplDriver for Intel RAPL (Running Average Power Limit)
            intel_powerclampPackage Level C-state Idle Injection for Intel CPUs
            coretempIntel Core temperature monitor
            iwlmvmThe new Intel(R) wireless AGN driver for Linux
            snd_hda_codec_realtekRealtek HD-audio codec
            kvm_intel
            snd_hda_codec_genericGeneric HD-audio codec parser
            snd_usb_audioUSB Audio
            kvm
            mac80211IEEE 802.11 subsystem
            irqbypassIRQ bypass manager utility module
            input_ledsInput -> LEDs Bridge
            snd_usbmidi_libUSB Audio/MIDI helper module
            joydevJoystick device interfaces
            btusbGeneric Bluetooth USB driver ver 0.8
            btrtlBluetooth support for Realtek devices ver 0.1
            btbcmBluetooth support for Broadcom devices ver 0.1
            btintelBluetooth support for Intel devices ver 0.1
            snd_hda_intelIntel HDA driver
            bluetoothBluetooth Core ver 2.21
            snd_hda_codecHDA codec core
            punit_atom_debugDriver for Punit devices states debugging
            crct10dif_pclmulT10 DIF CRC calculation accelerated with PCLMULQDQ.
            snd_soc_rt5670ASoC RT5670 driver
            snd_intel_sst_acpiIntel (R) SST(R) Audio Engine ACPI Driver
            snd_intel_sst_coreIntel (R) SST(R) Audio Engine Driver
            snd_hda_coreHD-audio bus
            snd_soc_sst_mfld_platformASoC Intel(R) MID Platform driver
            crc32_pclmul
            snd_soc_rl6231RL6231 class device shared support
            snd_soc_coreALSA SoC Core
            snd_hwdepHardware dependent layer
            aesni_intelRijndael (AES) Cipher Algorithm, Intel AES-NI instructions optimized
            aes_x86_64Rijndael (AES) Cipher Algorithm, asm optimized
            lrwLRW block cipher mode
            gf128mulFunctions for multiplying elements of GF(2^128)
            snd_compressALSA Compressed offload framework
            ac97_bus
            snd_pcm_dmaengine
            glue_helper
            ablk_helper
            cryptdSoftware async crypto daemon
            snd_pcmMidlevel PCM code for ALSA.
            iwlwifiIntel(R) Wireless WiFi driver for Linux
            serio_rawRaw serio driver
            cfg80211wireless configuration support
            snd_seq_midiAdvanced Linux Sound Architecture sequencer MIDI synth.
            snd_seq_midi_eventMIDI byte <-> sequencer event coder
            dwc3DesignWare USB3 DRD Controller Driver
            snd_rawmidiMidlevel RawMidi code for ALSA.
            nxp_nci_i2cI2C driver for NXP NCI NFC controllers
            nxp_nciNXP NCI NFC driver
            nci
            udc_coreUDC Framework
            snd_seqAdvanced Linux Sound Architecture sequencer.
            snd_seq_deviceALSA sequencer device management
            snd_timerALSA timer interface
            ulpiUSB ULPI PHY bus
            sndAdvanced Linux Sound Architecture driver for soundcards.
            mei_txeIntel(R) Trusted Execution Environment Interface
            ir_lirc_codecLIRC IR handler bridge
            nfcNFC Core ver 0.1
            pwm_lpss_platformPWM platform driver for Intel LPSS
            ir_sharp_decoderSharp IR protocol decoder
            ir_mce_kbd_decoderMCE Keyboard/mouse IR protocol decoder
            ir_rc5_decoderRC5(x/sz) IR protocol decoder
            pwm_lpssPWM driver for Intel LPSS
            lirc_devLIRC base driver module
            ir_xmp_decoderXMP IR protocol decoder
            ir_sanyo_decoderSANYO IR protocol decoder
            ir_sony_decoderSony IR protocol decoder
            ir_jvc_decoderJVC IR protocol decoder
            ir_rc6_decoderRC6 IR protocol decoder
            ir_nec_decoderNEC IR protocol decoder
            meiIntel(R) Management Engine Interface
            dw_dmacSynopsys DesignWare DMA Controller platform driver
            mac_hid
            tpm_crbTPM2 Driver
            dw_dmac_coreSynopsys DesignWare DMA Controller core driver
            soundcoreCore sound module
            rc_rc6_mce
            ite_cirITE Tech Inc. IT8712F/ITE8512F CIR driver
            rc_core
            rfkill_gpiogpio rfkill
            spi_pxa2xx_platformPXA2xx SSP SPI Controller
            soc_button_array
            i2c_designware_platformSynopsys DesignWare I2C bus adapter
            lpc_ichLPC interface for Intel ICH
            shpchpStandard Hot Plug PCI Controller Driver
            i2c_designware_coreSynopsys DesignWare I2C bus adapter core
            8250_dwSynopsys DesignWare 8250 serial port driver
            parport_pcPC-style parallel port driver
            ppdev
            lp
            parport
            autofs4
            hid_genericHID generic driver
            usbhidUSB HID core driver
            mmc_blockMultimedia Card (MMC) block device driver
            i915Intel Graphics
            i2c_algo_bitI2C-Bus bit-banging algorithm
            drm_kms_helperDRM KMS helper
            syscopyareaGeneric copyarea (sys-to-sys)
            psmousePS/2 mouse driver
            sysfillrectGeneric fill rectangle (sys-to-sys)
            sysimgblt1-bit/8-bit to 1-32 bit color expansion (sys-to-sys)
            fb_sys_fopsGeneric file read (fb in system RAM)
            ahciAHCI SATA low-level driver
            r8169RealTek RTL-8169 Gigabit Ethernet driver
            libahciCommon AHCI SATA low-level routines
            drmDRM shared core routines
            miiMII hardware support library
            i2c_hidHID over I2C core driver
            videoACPI Video Driver
            hid
            sdhci_acpiSecure Digital Host Controller Interface ACPI driver
            sdhciSecure Digital Host Controller Interface core driver
            pinctrl_cherryviewIntel Cherryview/Braswell pinctrl driver
            fjesFUJITSU Extended Socket Network Device Driver
            Boots
            Boots
            Wed Jul 6 0:3744..4.0-28-generic|stilll
            Mon Jul 4 1:1644..4.0-28-generic|-
            Mon Jul 4 0:5644..4.0-28-generic|-
            Languages
            Available Languages
            en_AGEnglish language locale for Antigua and Barbuda
            en_AG.utf8English language locale for Antigua and Barbuda
            en_AU.utf8English locale for Australia
            en_BW.utf8English locale for Botswana
            en_CA.utf8English locale for Canada
            en_DK.utf8English locale for Denmark
            en_GB.utf8English locale for Britain
            en_HK.utf8English locale for Hong Kong
            en_IE.utf8English locale for Ireland
            en_INEnglish language locale for India
            en_IN.utf8English language locale for India
            en_NGEnglish locale for Nigeria
            en_NG.utf8English locale for Nigeria
            en_NZ.utf8English locale for New Zealand
            en_PH.utf8English language locale for Philippines
            en_SG.utf8English language locale for Singapore
            en_US.utf8English locale for the USA
            en_ZA.utf8English locale for South Africa
            en_ZMEnglish locale for Zambia
            en_ZM.utf8English locale for Zambia
            en_ZW.utf8English locale for Zimbabwe
            pt_BR.utf8Portuguese locale for Brasil
            pt_PT.utf8Portuguese locale for Portugal
            Filesystems
            Mounted File Systems
            udev/dev0,00 % (3,8 GiB of 3,8 GiB)
            tmpfs/run1,22 % (780,7 MiB of 790,4 MiB)
            /dev/sda1/73,87 % (28,6 GiB of 109,4 GiB)
            tmpfs/dev/shm0,01 % (3,9 GiB of 3,9 GiB)
            tmpfs/run/lock0,08 % (5,0 MiB of 5,0 MiB)
            tmpfs/sys/fs/cgroup0,00 % (3,9 GiB of 3,9 GiB)
            tmpfs/run/user/10000,01 % (790,3 MiB of 790,4 MiB)
            /dev/mmcblk0p1/media/nuno/Núbia82,30 % (20,8 GiB of 117,7 GiB)
            Display
            Display
            Resolution1920x1080 pixels
            VendorThe X.Org Foundation
            Version1.18.3
            Monitors
            Monitor 01920x1080 pixels
            Extensions
            BIG-REQUESTS
            Composite
            DAMAGE
            DOUBLE-BUFFER
            DPMS
            DRI2
            GLX
            Generic Event Extension
            MIT-SCREEN-SAVER
            MIT-SHM
            Present
            RANDR
            RECORD
            RENDER
            SECURITY
            SGI-GLX
            SHAPE
            SYNC
            X-Resource
            XC-MISC
            XFIXES
            XFree86-DGA
            XFree86-VidModeExtension
            XINERAMA
            XInputExtension
            XKEYBOARD
            XTEST
            XVideo
            OpenGL
            VendorIntel Open Source Technology Center
            RendererMesa DRI Intel(R) HD Graphics (Cherryview)
            Version3.0 Mesa 11.2.0
            Direct RenderingYes
            Environment Variables
            Environment Variables
            PATH/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/servidor_html/android/tools:/servidor_html/android/platform-tools:/snap/bin
            XDG_VTNR7
            XDG_SESSION_IDc1
            CLUTTER_IM_MODULExim
            XDG_GREETER_DATA_DIR/var/lib/lightdm-data/nuno
            SHELL/bin/bash
            QT_LINUX_ACCESSIBILITY_ALWAYS_ON1
            GTK_MODULESgail:atk-bridge:unity-gtk-module
            USERnuno
            QT_ACCESSIBILITY1
            XDG_SESSION_PATH/org/freedesktop/DisplayManager/Session0
            XDG_SEAT_PATH/org/freedesktop/DisplayManager/Seat0
            DEFAULTS_PATH/usr/share/gconf/ubuntu.default.path
            XDG_CONFIG_DIRS/etc/xdg/xdg-ubuntu:/usr/share/upstart/xdg:/etc/xdg
            DESKTOP_SESSIONubuntu
            QT_IM_MODULEibus
            QT_QPA_PLATFORMTHEMEappmenu-qt5
            PWD/home/nuno
            XDG_SESSION_TYPEx11
            XMODIFIERS@im=ibus
            LANGpt_PT.UTF-8
            MANDATORY_PATH/usr/share/gconf/ubuntu.mandatory.path
            GDM_LANGpt_PT
            NODE_PATH/usr/lib/nodejs:/usr/lib/node_modules:/usr/share/javascript
            IM_CONFIG_PHASE1
            COMPIZ_CONFIG_PROFILEubuntu
            GDMSESSIONubuntu
            SESSIONTYPEgnome-session
            GTK2_MODULESoverlay-scrollbar
            SHLVL0
            XDG_SEATseat0
            HOME/home/nuno
            LANGUAGEpt:pt_BR:en
            XDG_SESSION_DESKTOPubuntu
            LOGNAMEnuno
            QT4_IM_MODULExim
            XDG_DATA_DIRS/usr/share/ubuntu:/usr/share/gnome:/usr/local/share/:/usr/share/:/var/lib/snapd/desktop
            XDG_RUNTIME_DIR/run/user/1000
            DISPLAY:0
            GTK_IM_MODULEibus
            XDG_CURRENT_DESKTOPUnity
            XAUTHORITY/home/nuno/.Xauthority
            DBUS_SESSION_BUS_ADDRESSunix:abstract=/tmp/dbus-xLJGrf7IsA
            SSH_AUTH_SOCK/run/user/1000/keyring/ssh
            GNOME_KEYRING_CONTROL
            GNOME_KEYRING_PID
            GPG_AGENT_INFO/home/nuno/.gnupg/S.gpg-agent:0:1
            GNOME_DESKTOP_SESSION_IDthis-is-deprecated
            SESSIONubuntu
            JOBunity-settings-daemon
            INSTANCE
            UPSTART_EVENTSxsession started
            UPSTART_JOBunity7
            UPSTART_INSTANCE
            UPSTART_SESSIONunix:abstract=/com/ubuntu/upstart-session/1000/1140
            COMPIZ_BIN_PATH/usr/bin/
            GIO_LAUNCHED_DESKTOP_FILE/usr/share/applications/hardinfo.desktop
            GIO_LAUNCHED_DESKTOP_FILE_PID2269
            Users
            Users
            rootroot
            daemondaemon
            binbin
            syssys
            syncsync
            gamesgames
            manman
            lplp
            mailmail
            newsnews
            uucpuucp
            proxyproxy
            www-datawww-data
            backupbackup
            listMailing List Manager
            ircircd
            gnatsGnats Bug-Reporting System (admin)
            nobodynobody
            systemd-timesyncsystemd Time Synchronization
            systemd-networksystemd Network Management
            systemd-resolvesystemd Resolver
            systemd-bus-proxysystemd Bus Proxy
            syslog
            _apt
            messagebus
            uuidd
            lightdmLight Display Manager
            whoopsie
            avahi-autoipdAvahi autoip daemon
            avahiAvahi mDNS daemon
            dnsmasqdnsmasq
            colordcolord colour management daemon
            speech-dispatcherSpeech Dispatcher
            hplipHPLIP system user
            kernoopsKernel Oops Tracking Daemon
            pulsePulseAudio daemon
            rtkitRealtimeKit
            saned
            usbmuxusbmux daemon
            nunonuno
            firebirdFirebird Database Administator
            epmd
            couchdbCouchDB Administrator
            clamav

            Devices

            Processor
            Processors
            Intel(R) Pentium(R) CPU N3700 @ 1.60GHz2400,00MHz
            Intel(R) Pentium(R) CPU N3700 @ 1.60GHz2400,00MHz
            Intel(R) Pentium(R) CPU N3700 @ 1.60GHz2400,00MHz
            Intel(R) Pentium(R) CPU N3700 @ 1.60GHz2400,00MHz
            Memory
            Memory
            Total Memory8093904 kB
            Free Memory6028964 kB
            MemAvailable6629104 kB
            Buffers58464 kB
            Cached1074860 kB
            Cached Swap0 kB
            Active1178088 kB
            Inactive695712 kB
            Active(anon)742380 kB
            Inactive(anon)335500 kB
            Active(file)435708 kB
            Inactive(file)360212 kB
            Unevictable0 kB
            Mlocked0 kB
            Virtual Memory8305660 kB
            Free Virtual Memory8305660 kB
            Dirty224 kB
            Writeback0 kB
            AnonPages740428 kB
            Mapped329476 kB
            Shmem337404 kB
            Slab92960 kB
            SReclaimable59608 kB
            SUnreclaim33352 kB
            KernelStack8512 kB
            PageTables34580 kB
            NFS_Unstable0 kB
            Bounce0 kB
            WritebackTmp0 kB
            CommitLimit12352612 kB
            Committed_AS4448792 kB
            VmallocTotal34359738367 kB
            VmallocUsed0 kB
            VmallocChunk0 kB
            HardwareCorrupted0 kB
            AnonHugePages106496 kB
            CmaTotal0 kB
            CmaFree0 kB
            HugePages_Total0
            HugePages_Free0
            HugePages_Rsvd0
            HugePages_Surp0
            Hugepagesize2048 kB
            DirectMap4k111168 kB
            DirectMap2M8196096 kB
            PCI Devices
            PCI Devices
            Host bridgeIntel Corporation Device 2280 (rev 21)
            VGA compatible controllerIntel Corporation Device 22b1 (rev 21) (prog-if 00 [VGA controller])
            SATA controllerIntel Corporation Device 22a3 (rev 21) (prog-if 01 [AHCI 1.0])
            USB controllerIntel Corporation Device 22b5 (rev 21) (prog-if 30 [XHCI])
            Encryption controllerIntel Corporation Device 2298 (rev 21)
            Audio deviceIntel Corporation Device 2284 (rev 21)
            PCI bridgeIntel Corporation Device 22c8 (rev 21) (prog-if 00 [Normal decode])
            PCI bridgeIntel Corporation Device 22ca (rev 21) (prog-if 00 [Normal decode])
            PCI bridgeIntel Corporation Device 22cc (rev 21) (prog-if 00 [Normal decode])
            ISA bridgeIntel Corporation Device 229c (rev 21)
            SMBusIntel Corporation Device 2292 (rev 21)
            Network controllerIntel Corporation Wireless 3165 (rev 81)
            Ethernet controllerRealtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
            USB Devices
            Printers
            Printers
            No printers found
            Battery
            No batteries
            No batteries found on this system
            Sensors
            Input Devices
            Input Devices
            Lid Switch
            Sleep Button
            Power Button
            Video Bus
            USB Wireless Device
            USB Wireless Device
            USB Wireless Device
            Logitech Logitech Wireless Headset
            ITE8713 CIR transceiver
            MCE IR Keyboard/Mouse (ite-cir)
            HDA Intel PCH Mic
            HDA Intel PCH Headphone Front
            HDA Intel PCH Front Headphone Surround
            HDA Intel PCH HDMI/DP,pcm3=
            Storage
            SCSI Disks
            ATA SAMSUNG SSD 830
            DMI
            BIOS
            Date05/03/2016
            VendorIntel Corp. (www.intel.com)
            VersionPYBSWCEL.86A.0054.2016.0503.1546
            Board
            NameNUC5PPYB
            VendorIntel Corporation (www.intel.com)
            Resources
            I/O Ports
            0000-006f PCI Bus 0000:00
              0000-001f dma1
              0020-0021 pic1
              0040-0043 timer0
              0050-0053 timer1
              0060-0060 keyboard
              0064-0064 keyboard
            0070-0077 PCI Bus 0000:00
              0070-0071 rtc_cmos
              0070-0071 rtc0
            0078-0cf7 PCI Bus 0000:00
              0080-008f dma page reg
              00a0-00a1 pic2
              00c0-00df dma2
              00f0-00ff fpu
              03e0-03e7 ite-cir
              0400-047f pnp 00:00
              0400-0403 ACPI PM1a_EVT_BLK
              0404-0405 ACPI PM1a_CNT_BLK
              0408-040b ACPI PM_TMR
              0420-042f ACPI GPE0_BLK
              0430-0433 iTCO_wdt.0.auto
              0450-0450 ACPI PM2_CNT_BLK
              0460-047f iTCO_wdt.0.auto
              0500-05fe pnp 00:00
              0680-069f pnp 00:00
              0a00-0a2f pnp 00:01
              0a30-0a3f pnp 00:01
              0a40-0a4f pnp 00:01
            0cf8-0cff PCI conf1
            0d00-ffff PCI Bus 0000:00
              1000-1fff PCI Bus 0000:01
              e000-efff PCI Bus 0000:03
              e000-e0ff Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
              e000-e0ff RealTek RTL-8169 Gigabit Ethernet driver
              f000-f03f Intel Corporation Device 22b1 (rev 21) (prog-if 00 [VGA controller])
              f040-f05f Intel Corporation Device 2292 (rev 21)
              f060-f07f Intel Corporation Device 22a3 (rev 21) (prog-if 01 [AHCI 1.0])
              f060-f07f AHCI SATA low-level driver
            Memory
            00000000-00000fff reserved
            00001000-0009d7ff System RAM
            0009d800-0009ffff reserved
            000a0000-000bffff PCI Bus 0000:00
            000c0000-000dffff PCI Bus 0000:00
              000c0000-000c7fff Video ROM
              000cf800-000d07ff Adapter ROM
            000e0000-000fffff PCI Bus 0000:00
              000e0000-000fffff reserved
              000f0000-000fffff System ROM
            00100000-3fffffff System RAM
              01000000-0182c545 Kernel code
              0182c546-01f402bf Kernel data
              020bc000-021fefff Kernel bss
            40000000-401fffff reserved
            40200000-7b085fff System RAM
            7b086000-7b104fff reserved
            7b105000-7b115fff ACPI Tables
            7b116000-7b66cfff ACPI Non-volatile Storage
            7b66d000-7b984fff reserved
            7b985000-7bb84fff System RAM
            7bb85000-7bff5fff reserved
            7bff6000-7bffffff System RAM
            7ce00000-7edfffff reserved
              7ce00000-7edfffff Graphics Stolen Memory
            7ff00000-7ff00fff MSFT0101:01
              7ff00000-7ff00fff MSFT0101:01
            80000000-dfffffff PCI Bus 0000:00
              80000000-80ffffff Intel Corporation Device 22b1 (rev 21) (prog-if 00 [VGA controller])
              81000000-810fffff Intel Corporation Device 2298 (rev 21)
              81000000-810fffff Intel(R) Trusted Execution Environment Interface
              81100000-811fffff Intel Corporation Device 2298 (rev 21)
              81100000-811fffff Intel(R) Trusted Execution Environment Interface
              81200000-812fffff PCI Bus 0000:03
              81200000-81203fff Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
              81200000-81203fff RealTek RTL-8169 Gigabit Ethernet driver
              81204000-81204fff Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
              81204000-81204fff RealTek RTL-8169 Gigabit Ethernet driver
              81300000-813fffff PCI Bus 0000:02
              81300000-81301fff Intel Corporation Wireless 3165 (rev 81)
              81300000-81301fff Intel(R) Wireless WiFi driver for Linux
              81400000-8140ffff Intel Corporation Device 22b5 (rev 21) (prog-if 30 [XHCI])
              81400000-8140ffff xhci-hcd
              81410000-81413fff INTL9C60:00
              81410000-81413fff INTL9C60:00
              81414000-81417fff Intel Corporation Device 2284 (rev 21)
              81414000-81417fff ICH HD audio
              81418000-8141bfff INTL9C60:01
              81418000-8141bfff INTL9C60:01
              8141c000-8141c01f Intel Corporation Device 2292 (rev 21)
              8141d000-8141dfff pnp 00:03
              8141e000-8141efff 8086228A:01
              8141e000-8141e01f serial
              8141f000-8141ffff pnp 00:03
              81420000-81420fff 8086228A:00
              81420000-8142001f serial
              81421000-81421fff pnp 00:03
              81422000-81422fff pnp 00:03
              81423000-81423fff 808622C1:06
              81423000-81423fff 808622C1:06
              81424000-81424fff pnp 00:03
              81425000-81425fff 808622C1:05
              81425000-81425fff 808622C1:05
              81426000-81426fff pnp 00:03
              81427000-814277ff Intel Corporation Device 22a3 (rev 21) (prog-if 01 [AHCI 1.0])
              81427000-814277ff AHCI SATA low-level driver
              81428000-81428fff pnp 00:03
              81429000-81429fff 80860F14:00
              81429000-81429fff 80860F14:00
              81500000-816fffff PCI Bus 0000:01
              81700000-818fffff PCI Bus 0000:01
              88000000-8fffffff Intel Corporation Device 22b1 (rev 21) (prog-if 00 [VGA controller])
            e0000000-efffffff PCI MMCONFIG 0000 [bus 00-ff]
              e0000000-efffffff reserved
              e0000000-efffffff pnp 00:04
            fea00000-feafffff reserved
              fea00000-feafffff pnp 00:04
            fec00000-fec00fff reserved
              fec00000-fec003ff IOAPIC 0
            fed01000-fed01fff reserved
              fed01000-fed01fff pnp 00:04
            fed03000-fed03fff reserved
              fed03000-fed03fff pnp 00:04
              fed03008-fed0300c iTCO_wdt.0.auto
            fed06000-fed06fff reserved
              fed06000-fed06fff pnp 00:04
            fed08000-fed09fff reserved
              fed08000-fed09fff pnp 00:04
            fed1c000-fed1cfff reserved
              fed1c000-fed1cfff pnp 00:04
            fed80000-fedbffff reserved
              fed80000-fed87fff INT33FF:00
              fed80000-fed87fff INT33FF:00
              fed88000-fed8ffff INT33FF:01
              fed88000-fed8ffff INT33FF:01
              fed90000-fed97fff INT33FF:02
              fed90000-fed97fff INT33FF:02
              fed98000-fed9ffff INT33FF:03
              fed98000-fed9ffff INT33FF:03
            fee00000-fee00fff Local APIC
              fee00000-fee00fff reserved
            ff000000-ffffffff INT0800:00
              ff980000-ffffffff reserved
            100000000-27fffffff System RAM
            DMA
            4cascade

            Network

            Interfaces
            Network Interfaces
            lo0,06MiB0,06MiB127.0.0.1
            enp3s00,47MiB0,06MiB192.168.179.11
            wlp2s00,00MiB0,00MiB
            IP Connections
            Connections
            127.0.0.1:3050ESCUTA0.0.0.0:*tcp
            0.0.0.0:139ESCUTA0.0.0.0:*tcp
            127.0.1.1:530.0.0.0:*udp
            127.0.0.1:631ESCUTA0.0.0.0:*tcp
            0.0.0.0:445ESCUTA0.0.0.0:*tcp
            127.0.0.1:5984ESCUTA0.0.0.0:*tcp
            127.0.1.1:139ESTABELECIDO127.0.0.1:44938tcp
            192.168.179.11:55852ESTABELECIDO193.126.242.119:443tcp
            192.168.179.11:51160TIME_WAIT54.230.197.249:443tcp
            127.0.0.1:44938ESTABELECIDO127.0.1.1:139tcp
            127.0.0.1:38736TIME_WAIT127.0.0.1:3050tcp
            :::139ESCUTA:::*tcp6
            ::1:631ESCUTA:::*tcp6
            :::443ESCUTA:::*tcp6
            :::444ESCUTA:::*tcp6
            :::445ESCUTA:::*tcp6
            0.0.0.0:53530.0.0.0:*udp
            0.0.0.0:466620.0.0.0:*udp
            127.0.1.1:530.0.0.0:*udp
            192.168.179.255:1370.0.0.0:*udp
            192.168.179.11:1370.0.0.0:*udp
            0.0.0.0:1370.0.0.0:*udp
            192.168.179.255:1380.0.0.0:*udp
            192.168.179.11:1380.0.0.0:*udp
            0.0.0.0:1380.0.0.0:*udp
            0.0.0.0:6310.0.0.0:*udp
            :::42076:::*udp6
            :::5353:::*udp6
            Routing Table
            IP routing table
            0.0.0.0 / 192.168.179.10.0.0.0UGenp3s0
            169.254.0.0 / 0.0.0.0255.255.0.0Uenp3s0
            192.168.179.0 / 0.0.0.0255.255.255.0Uenp3s0
            ARP Table
            ARP Table
            192.168.179.104:02:1f:f4:bf:f8enp3s0
            DNS Servers
            Name servers
            127.0.1.1
            Statistics
            IP
            943Incoming packets delivered
            0Incoming packets discarded
            0Incoming packets discarded
            943Incoming packets delivered
            931Requests sent out
            52Outgoing packets dropped
            ICMP
            115ICMP messages received
            0ICMP messages failed
            123ICMP messages sent
            0ICMP messages failed
            ICMPMSG
            TCP
            18Active connections openings
            4Passive connection openings
            3Connections established
            1Connection resets received
            3Connections established
            490Segments received
            471Segments send out
            0Bad segments received.
            0Bad segments received.
            5Resets sent
            UDP
            255Packets received
            120Packets to unknown port received.
            0Packet receive errors
            337Packets sent
            UDPLITE
            TCPEXT
            6TCP sockets finished time wait in fast timer
            8Delayed acks sent
            221Packet headers predicted
            73Acknowledgments not containing data payload received
            29Predicted acknowledgments
            1Connections aborted due to timeout
            1Connections aborted due to timeout
            IPEXT
            Shared Directories
            SAMBA
            NFS

            Benchmarks

            CPU Blowfish
            CPU Blowfish
            This Machine2400 MHz4,735
            Intel(R) Celeron(R) M processor 1.50GHz(null)26.1876862
            PowerPC 740/750 (280.00MHz)(null)172.816713
            CPU CryptoHash
            CPU CryptoHash
            This Machine2400 MHz168,983
            CPU Fibonacci
            CPU Fibonacci
            This Machine2400 MHz4,636
            Intel(R) Celeron(R) M processor 1.50GHz(null)8.1375674
            PowerPC 740/750 (280.00MHz)(null)58.07682
            CPU N-Queens
            CPU N-Queens
            This Machine2400 MHz20,673
            FPU FFT
            FPU FFT
            This Machine2400 MHz4,299
            FPU Raytracing
            FPU Raytracing
            This Machine2400 MHz16,318
            Intel(R) Celeron(R) M processor 1.50GHz(null)40.8816714
            PowerPC 740/750 (280.00MHz)(null)161.312647
            • 3. Re: NUC5PPYH vga port stop working
              Intel Corporation
              This message was posted by Intel Corporation on behalf of

              Hi Kaf,
               
              According to your troubleshooting, it seems the VGA port is faulty, you updated the BIOS, tested the monitor with a second pc and the system was working before. The next step is the replacement.
               
              You can request the replacement of the NUC use the link below:
              http://www.intel.com/content/www/us/en/support/contact-support.html#@11
               
              Regards,
              Mike C

              • 4. Re: NUC5PPYH vga port stop working
                Kaf

                Hello,

                 

                I did that and i got ans email: Service request 01398189 with the link: https://customercare.intel.com/ICS_CommunityCaseDetailsPage?lang=en-US&id=500U000000VlG66 lixo.png
                But unfortunately, i cannot re-login at this warranty number because it keeps appearing a Single Sign On error. Even if i close the browser and re-open keeps appearing this error.

                • 5. Re: NUC5PPYH vga port stop working
                  Intel Corporation
                  This message was posted by Intel Corporation on behalf of

                  Hi Kaf,
                   
                  Are you trying to log-in using the link below? I recommend you to create a new account
                  http://www.intel.com/content/www/us/en/support/contact-support.html#@11
                   
                  Regards,
                  Mike C

                  • 6. Re: NUC5PPYH vga port stop working
                    Intel Corporation
                    This message was posted by Intel Corporation on behalf of

                    Hi Kaf,
                     
                    I am following on your case. Let me know if you were able to replace the NUC.
                     
                    Mike C