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hello! i need to update my graphics driver but ...

AAlej5
Beginner
‎06-30-2016 05:38 PM
1,207 Views

i cannot open the Intel Update Utility cause my antivirus says its not safe, what should i do?

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idata
Employee
‎07-04-2016 06:39 AM
379 Views

Hello alexnarvaez9,

 

 

Thank you for joining the Intel communities.

 

 

Could you please provide us with your system model to help you finding the driver for you or provide us the Dxdiag?

 

 

DxDiag Instructions:

 

Click on the &# 147;Start Menu&# 148; -> Type &# 147;DxDiag&# 148; -> Press &# 147;Enter&# 148; -> Wait for the DirectX Diagnostic Tool to finish loading

 

In the DirectX Diagnostic Tool, click &# 147;Save All Information&# 148; -> Save the file DxDiag.txt

 

Include DxDiag.txt as an attachment in the Intel Community Forum

 

 

Regards,

 

 

Ivan

 

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idata
Employee
‎07-14-2016 04:14 PM
379 Views

Hello alexnarvaez9:

 

 

I just wanted to check if you saw the information requested on the previous post?

 

 

It is very helpful for us in order to further assist you.

 

 

Any questions, please let me know.

 

 

Alberto

 

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Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

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