7 Replies Latest reply on Jul 11, 2016 10:57 AM by Intel Corporation

    Help: XTU (6.0.2.8) is crashing into blue screen

    Schiroky

      Problem:

      Every time when I try to start XTU, my Windows 10 Pro crash with a blue screen. Faulting module is always iocbios2.sys.

       

      Environment:

      CPU: i7-6820HK

       

      Actions taken:

      (none solve the problem)

       

      I removed XTU, reboot my machine, and reinstall XTU.

      I navigate to the XTU installation folder - Drivers - IocDriver, and run InstallDriver.exe. Reboot.

      On admin-console run "sfc /scannow". Reboot.

       

      Expected result:

      I like to use XTU and need support to resolve the crash.

      What can I do? Could you please help?