7 Replies Latest reply on Jul 11, 2016 10:57 AM by Intel Corporation

    Help: XTU ( is crashing into blue screen



      Every time when I try to start XTU, my Windows 10 Pro crash with a blue screen. Faulting module is always iocbios2.sys.



      CPU: i7-6820HK


      Actions taken:

      (none solve the problem)


      I removed XTU, reboot my machine, and reinstall XTU.

      I navigate to the XTU installation folder - Drivers - IocDriver, and run InstallDriver.exe. Reboot.

      On admin-console run "sfc /scannow". Reboot.


      Expected result:

      I like to use XTU and need support to resolve the crash.

      What can I do? Could you please help?