7 Replies Latest reply on Aug 10, 2016 5:01 PM by Intel Corporation

    NUC6i5SYK freezes at Windows Update

    Jokba

      Hello all,

       

      I'm a bit confused about my Nuc behaving at the Windows 10 Update. It downloads KB3163018, KB3149135 and KB3167685, then reboots.

      While rebooting it always stops and freezes at 47%. There is no way to get the updates installed or windows started (even safe mode start freezes). Only solution at the moment is to go to a previous restore point.

       

      Btw is restore point the correct english windows term for "Wiederherstellungspunkt"?

       

      Does anyone else have this problem? Is it a Nuc problem or a windows problem? My other two desctop PCs are updating and working correctly.

       

      Best regards

      Jo

       

      addition: got 2 of the updates installed. The error still remains. But now it's clear that KB3163018 freezes at the reboot.

       

      Nachricht geändert durch jo ba