Intel Hd 5500 windows 10 hdmi not working after update form windows 7

[ASzek]

Hello.

I have a problem with my graphic card software.

I have a Lenovo 100-15ibd with Intel HD 5500 graphic card (it dosen't have a dedicated card, just the integrated intel HD 5500) with a HDMI port (not DVI or VGA).

First I installed window 7 64-bit and I have connected my monitor (ACER H236HL) with HDMI cable. It work just if I disable then enable the graphic card in device manager, but worked well.

Aftre I update to windows 10 pro 64-bit the hdmi not working. I tried all the drivers from the support site but dosen't work.

Thank you.

[idata]

That's unfortunate but I would recommend trying to install the latest video drivers version 4463.

https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210 https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210Please let me know if version 4463 has fixed this problem. Make sure to try different HDMI cable. Allan.

[ASzek]

Hello!

Thanks for your message.

I installed and re-installed all the driver from the suport site (the latest one too), I tried a diferent HDMI cable, but it is the same, dosen't work.

[idata]

I might very well be the HDMI port itself that at the moment of installing the graphics driver, it will not handle the connection. This is a rare situation since you have tested several drivers versions and cables.

Allan.