10 Replies Latest reply on Jun 30, 2016 2:53 PM by Intel Corporation

    s1200SPO fan noise

    paristotle

      I've built a small file server around the S1200SPO. This is for a small company that has no riser room, or server room. The file server sits in an open concept office, but the fan noise is higher than their last Dell server so I'm trying to bring it down. I've set the option to "acoustic" mode in the BIOS but the fans continue to spin at full all the time. I thought that they would settle after the boot but they do not. They stay high. I know the chipset drivers are installed and there doesn't seem to be any drivers missing. Any ideas what I can try?

        • 1. Re: s1200SPO fan noise
          Intel Corporation
          This message was posted by Intel Corporation on behalf of

          Hello,

          Thank you for contacting Intel Customer Support.

          Based on your description I would like to recommend a BIOS and firmware update. Here the link where you can download file:

          Intel® Server Board S1200SP Firmware Update Package for EFI

          The instructions are:
          1.  Boot the system to EFI Shell
             2.  Copy IFlash32.efi and BIOS .CAP file to a HD or USB Flash Drive
                 ( Do not use the *Rec.CAP file as it will clear NVRAM and should
                   only be used for Recovery - See Recovery Instructions below )
             3.  Map the respective storage device in system with the command
                 Shell> map -r
             4.  Change the Shell to mapped device file system
                 Example: Shell> fs0: (or fs1:)
             5.  Run the IFlash32 utility on the prompt
                 fs0:\> IFlash32 [File Name] /u /ni
             6.  Reboot system after the update is completed.

          In addition to this, here the Intel(R) Server Platform BIOS Release Notes.

          faugub_intel
          #iwork4intel

          • 2. Re: s1200SPO fan noise
            paristotle

            Thanks. I ran the update yesterday (after a little reading about Intel BIOS updates and SDR). The problem is the updater reports an unknown chassis type so the fans stay at 100%. Is there any way to edit the configuration files so that unknown chassis takes the same fan settings as the known type?

            • 3. Re: s1200SPO fan noise
              Intel Corporation
              This message was posted by Intel Corporation on behalf of

              Hello,

              It is great you have updated the firmware. Now, there is a workaround for this.

              Run the firmware update, and during the FRU and SDR select option 1, the system will ask you several questions associated to the components. Make sure you set the configuration with a non-Intel Chassis.
               
              faugub_intel
              #iwork4intel
               

              • 4. Re: s1200SPO fan noise
                stimike

                I had a similar issue, but with the Intel chassis (R1304SPOSHBN). Fans would constantly spin at 100%.

                 

                During the BIOS update/flash process, the SDR was failing with a "Security Violation"; the message was easy to miss because the update process would continue past the error message. Manually applying the SDR (frusdr.efi) also failed with a "Security Violation" message.

                 

                Resetting the BIOS to defaults, then re-running the SDR/Flash process resolved the issue.

                • 5. Re: s1200SPO fan noise
                  paristotle

                  I ran the update as directed and I was asked a series of questions including, how many fans I am using, if there are redundant fans etc. I got an error when it came to the temperature sensor. I don't see a sensor on the chassis. I guess this is why the fans continue to spin at max. The chassis type is a CSE-733TQ-665B

                  • 6. Re: s1200SPO fan noise
                    Intel Corporation
                    This message was posted by Intel Corporation on behalf of

                    Hello,

                    I would like to know if during the update you selected the option for a non Intel chassis. 

                    faugub_intel
                    #iwork4intel

                    • 7. Re: s1200SPO fan noise
                      paristotle

                      Yes. They gave a few options from Intel, and then "other". I chose other.

                      • 8. Re: s1200SPO fan noise
                        Intel Corporation
                        This message was posted by Intel Corporation on behalf of

                        Ok great!

                        What is the version of the firmware you tried?

                        faugub_intel
                        #iwork4intel

                        • 9. Re: s1200SPO fan noise
                          paristotle

                          Version: 01.02.0015

                          • 10. Re: s1200SPO fan noise
                            Intel Corporation
                            This message was posted by Intel Corporation on behalf of

                            Hello,

                            Thank you for that detail. 

                            I would like if you can run this firmware update. This one is for the S1200SPO only.

                            Intel® Server Board S1200SP Firmware Update Package for EFI

                            The instructions are:
                            1.  Boot the system to EFI Shell
                               2.  Copy IFlash32.efi and BIOS .CAP file to a HD or USB Flash Drive
                                   ( Do not use the *Rec.CAP file as it will clear NVRAM and should
                                     only be used for Recovery - See Recovery Instructions below )
                               3.  Map the respective storage device in system with the command
                                   Shell> map -r
                               4.  Change the Shell to mapped device file system
                                   Example: Shell> fs0: (or fs1:)
                               5.  Run the IFlash32 utility on the prompt
                                   fs0:\> IFlash32 [File Name] /u /ni
                               6.  Reboot system after the update is completed.


                            I would like to hear your results.

                            faugub_intel
                            #iwork4intel