Don't have the minimal requirements to download this?

[JPerr2]

Im trying to download https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210 Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40] to get Graphics HD 5500 to be able to play Overwatch. This Toshiba laptop has Windows 7 64 bit, intel core i5. But when i looked up DirectX diagnostics(DxDiag) and apparently I only have Graphics HD 3000. So Im trying to update it but i don't know what I am missing.

[idata]

Hello Jenny:

For us to be able to verify if the Toshiba laptop is capable of supporting Intel® HD Graphics 5500, we need the specific model of the processor because it depends on that, based on the information on the thread it says it is an i5, but the actual model includes more numbers, for example i5- 6360U, or if you give us the model of the laptop we can look for that as well. Alberto

[JPerr2]

I have a Toshiba Satellite P755 which i think is from 2012. With windows 7.

[idata]

Hello Jenny:

Thank you very much for that information. The processor that is working on that laptop is Intel® Core™ i3-2310M processor, as you can confirm on the following link: http://support.toshiba.com/support/staticContentDetail?contentId=3054920&isFromTOCLink=false http://support.toshiba.com/support/staticContentDetail?contentId=3054920&isFromTOCLink=false That model of processor works with Intel® HD Graphics 3000, as you can see here under graphics specifications: http://ark.intel.com/products/52220/Intel-Core-i3-2310M-Processor-3M-Cache-2_10-GHz?q=Intel%C2%AE%20Core%E2%84%A2%20i3-2310M%20Processor%20(3M%20Cache,%202.10%20GHz) http://ark.intel.com/products/52220/Intel-Core-i3-2310M-Processor-3M-Cache-2_10-GHz?q=Intel%C2%AE%20Core%E2%84%A2%20i3-2310M%20Processor%20(3M%20Cache,%202.10%20GHz) So, that is the reason why the driver for Intel® HD Graphics 5500 will not work with your laptop. Alberto

[JPerr2]

But here it says i have an i5 even the sticker on the surface?

[idata]

Hello Jenny:

The i5-2450M also works with Intel® HD Graphics 3000, on the following link you will find the driver for those graphics for Windows® 7: https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit If the installation of the driver still does not work, you can always try to install the driver manually; on the following link you will find the information of how to do that: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html Alberto

[CCris2]

I think you need driver for win 64 bit ... https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=80939 Download Intel® HD Graphics Driver for Windows* 7/8-64-bit

[idata]

Hello:

Thank you very much Ronin for that information, and for your feedback. Jenny, please try that driver as well and let me know the results. Alberto

[idata]

Hello Jenny:

I just wanted to check if the problem related to the graphics is still happening or if it was resolved? Any questions, please let me know. Alberto