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Why does an i3 have higher HD graphics than an i5?

JPerr2
Beginner
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So whenever I open the game, overwatch,

No Compatible graphics hardware was found. (0xE0070150)

this message pops up. and so i searched the minimal requirements to play the game which is i3 intel card, HD graphics 4400 and windows 7. https://us.battle.net/support/en/article/overwatch-system-requirements Overwatch System Requirements - Blizzard Support From other support articles i've read they also require DirectX 10.1 minimum but according to DxDiag I have DirectX 11

Im assuming that if you have an core i3 intel the HD graphics would be 3000. and core i5=5500 HD graphics. So i have two laptops. An HP notebook with windows 10 and a Toshiba Satelite P755 with WIndows 7. According to the intel stickers, the HP i just bought has a core i3 and the toshiba from 2012 has an i5. But when i looked at the dxdiags the HP has HD graphics 5500 and the Toshiba has HD graphics 3000. And I would think it would be the other way around. So i am very confused bc i would rather run the game on the toshiba with an i5 but it does not have the requirements as the HP with the i3 apparently. So why does an i3 have higher HD graphics than an i5? Is there a way I could update my Toshiba to meet the requirements to run the game?

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idata
Employee
558 Views

Hi,

 

 

I can see that you have the i5 which is a 2nd generation processor, this i5 processor is much older than this i3 processor you have, the i3 processor you have is a 5th generation processor which is newer technology.

 

 

Please see the following link, it explains how to identify processors model and generation.

 

http://www.intel.com/content/www/us/en/processors/processor-numbers.html http://www.intel.com/content/www/us/en/processors/processor-numbers.html

 

 

 

Best wishes,

 

 

Ivan

 

 

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5 Replies
idata
Employee
558 Views

Hello Dank.Neko ,

 

 

Thank you for joining the Intel communities.

 

 

Could you please upload the Dxdiag of each of your systems?

 

 

Also, I will appreciate if you could download the Intel SSU (System Support Utility) and save the report:

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

 

Download the utility

 

Run the exe and select 'Scan'

 

Save and include as an attachment in the Intel Community Forum

 

 

 

Regards,

 

 

 

Ivan

 

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JPerr2
Beginner
558 Views

So these above are from the HP notebook with the core i3 intel.

And these above is the Toshiba with the Core i5 intel.

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idata
Employee
559 Views

Hi,

 

 

I can see that you have the i5 which is a 2nd generation processor, this i5 processor is much older than this i3 processor you have, the i3 processor you have is a 5th generation processor which is newer technology.

 

 

Please see the following link, it explains how to identify processors model and generation.

 

http://www.intel.com/content/www/us/en/processors/processor-numbers.html http://www.intel.com/content/www/us/en/processors/processor-numbers.html

 

 

 

Best wishes,

 

 

Ivan

 

 

JPerr2
Beginner
558 Views

Thank you this makes a lot of sense I'm suprised I wasn't aware of this.

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idata
Employee
558 Views

You're very welcome!

 

 

Best wishes,

 

 

Ivan
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