Answers (N/A if not applicable)
Provide a detailed description of the issue
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Always (100%): X
Very Sporadic (<20%):
Brand and Model of the system.
Intel 6700k with Asus Gene VIII motherboard
Hybrid or switchable graphics system?
Tried with AMD 290 and stand-alone integrated graphics. During troubleshooting, also tried an Nvidia card
Make and model of any Displays that are used to see the issue (see note2 below).
EFP. I have tried three separate monitors via DVI, DisplayPort, and HDMI
How much memory [RAM] in the system (see note2 below).
32GB. During troubleshooting I have tried going down to a single 8GB DIMM
Provide any other hardware needed to replicate the issue.
Asus Gene VIII motherboard.
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
Windows 10 64-bit / Ubuntu
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW or Apps version used to replicate the issue.
Single display, clone, or extended (see note2 below).
Extended or Single
Display resolution & refresh rate setting of each display (see note2 below).
1680x1050 (two of these), then a primary 4K monitor
AC or DC mode, i.e. is power cable plugged in or not?
plugged into standard power
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
post or provide the YouTube link.
My computer has artifacting (black dots and lines scattered across all monitors). Text in programs can get corrupted (in event viewer, extra letters are in words which makes them misspelled). The artifacts happen while in the BIOS, or before windows boots so that's why I think it is a hardware problem. I tried submitting a service request with Intel, but every single time I try, I get an Intel "system unavailable" message so I am unable to open a warranty case.
Here are my troubleshooting steps:
- updated video card drivers to newest stable version (amd 290)
The flickering and artifacting happens on bootup (before windows boots).
My web browsers crash as well (in windows and Ubuntu even) I am guessing because of hardware rendering?
I looked on the Intel forums and saw others with 6700K that seemed to have this problem and have had theirs replaced and it fixes the problem.
I suggest you to contact our contact support directly, here is the link.
Great to know that it resolved your issue, it is a pleasure if you need something else, please do no hesitate to contact us back.