I have windows 10 home 64.
Thanks for the information, I’m sorry to better assist you could you please provide with your system model?
If you have problems finding your system model I will appreciate if you could post your msinfo32 file.
Here you can follow the steps to get the msinfo32.
- Please press Windows Key + R to open the Run Menu
- Type msinfo32 and click OK
- While viewing the System Summary node go to File then Save (Please do not use Export)
- Save your MSINFO32 report as msinfo32.nfo on your desktop for easy access and then you can post it here.
I’m just following on this thread to ask you if your issue was resolved, if not please reply with the information requested above to better assist you.
Based on your system model and the chipset you have the Intel® Rapid Storage Technology you can download it from the following link:
I just wanted to check if the information from the previous post was useful for you and if the issue still persists or if it was resolved?
Any questions, please let me know.