6 Replies Latest reply on Jun 22, 2016 10:43 AM by Intel Corporation

    NUC5i3RYH Vesa screws

    BernoAU

      Hello,

       

      Today I have purchased my first NUC.

      I have everything up and running fine however my intention was to mount the unit on the back of my monitor with the vesa plate.

      The box contained the plate but no screws. As this is my first NUC and I havent dealt with Vesa before I'm not sure if this is correct?

       

      I have contacted support at PC Case Gear and they claim that because all vesa stands are different the screws are specific to the stand?

      I have sent them the link to the product description here http://www.intel.com.au/content/www/au/en/nuc/nuc-kit-nuc5i3ryh.html that has the included in the box section saying Vesa mount bracket, with screws.

       

      This was the response:

      "We’ve checked with the distributor and confirmed that at this stage they are not meant to come with any screws for the VESA mount, as these will be specific to the VESA stand that you’re using them with. I’m afraid that we aren’t able to source any screws that we could confirm would be suitable."

       

      Why does intel sell this kit with screws then?

      http://click.intel.com/vesa-mount-bracket-kit.html

       

      Can someone from intel confirm if screws should have been included in my box or not?

      Thanks