In order to use the thunderbolt port for the disc array on the Intel® NUC6i7KYK NUC, we have some suggestions that will be helpful to make it work.
First thing to do will be a BIOS update to the latest version, which is 0035, the 1st option on the left is the file you need to save.
Here you have the instructions to do the BIOS update:
Also, try to remove the thunderbolt driver from device manager by doing a right click on it, then you will see the option that says delete, and reinstall the thunderbolt driver:
Could you please provide the model of the thunderbolt device that you are using so we can check the specifications on it?
I just wanted to check if the problem installing the thunderbolt driver got fixed, and if the information on this thread was useful for you, or if that problem keeps happening and the driver does not get installed.
Any further assistance, please let me know.
Turns out that the Thunderbolt 3 on the NUC is NOT backward compatible with Thunderbolt 2. I bought an adapter (thunderbolt 3 to thunderbolt 2) and it's now working. The firm that makes the drive enclosure, Akitio, has said they will now put this little nugget of information on their web page.
Next issue is that the NUC won't connect to a USB hub. If you do connect, it freezes and mouse hesitates and is jerky and display driver periodically fails. Not fun, but I'm still working through it. I'll post a new topic if I can't get it working.
Thank you very much for that feedback, that information is very useful for us.
Could you please provide the model of the hub?
This in order for us to check if we have a list of tested peripherals for that NUC and verify if it is fully compatible.
In regard to the problem with the graphic driver, besides doing a BIOS update to the latest version, here is the link to install the most recent graphic driver:
Please let me know the results.