This message was posted on behalf of Intel Corporation
As we understand, your system is having Bluetooth* connectivity issues after reinstalling the OS. Checking your description of the issue, there may be a driver issue, or a setting that was different previously. Here are some things you can check about this.
- Take into consideration that the Computer Manufacturer Support is the best source to obtain drivers and support, since the wireless adapter and drivers may be customized to work well in your PC. There are also In-box drivers provided by Microsoft with Windows*, and you may also have Intel's generic drivers.
You may obtain Bluetooth and WiFi generic drivers for the Intel® Dual Band Wireless-AC 7260 and Windows® 10 at the following locations:
- Go to the Power options of you laptop, in the Advanced Settings for your Power Plan, then make sure that the Wireless Adapter is set to work at "Maximum Performance" when plugged in and on battery.