2 Replies Latest reply on Jun 14, 2016 11:12 AM by Intel Corporation

    igdkmd64.sys driver keeps crashing my computer when i try to install Intel Graphics 4000


      I think i know what is going on, this has been happening for a long time and i have seen another reddit post about this. I think it was described that windows updates would install the broken version of the driver. However whenever i hide the update with wushowhide, use DDU to clean, wipe both nvidia and intel drivers completely. It still does not work and whenever i try to get the driver installed it always crashes with the same error message: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (igdkmd64.sys) which is the intel system file. There isn't even a Display Adapter device drop down in the device manager, here is a screenshot: https://onedrive.live.com/redir?resid=AA77A9D3DB0D1ABC!438&authkey=!AJt1dU4_7ePtrFw&v=3&ithint=photo%2cpng

      Here is the dump file: https://onedrive.live.com/redir?resid=AA77A9D3DB0D1ABC!440&authkey=!APsBv52QYzfdQFg&ithint=file%2ctmp

      I really don't know how to fix this i have tried everything logical except restoring system image to windows 7 or just reinstalling windows which i don't think will help because this problem is so persistent but you never know. Thanks in advance for your help. I am on Windows 10 64 bit. Here is also my system info.  Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.