1 Reply Latest reply on Jun 13, 2016 1:59 PM by Intel Corporation

    Chipset 2.5 Unknown Error When Installing Please Help

    TaylorIsOnline

      These are my system requirements, please help. When I download the chip set it will download then when i click install it will run for like 10 sec then say unknown error

      Computer Manufacturer
      Computer Model
      Operating System (O/S)Microsoft Windows 10 (build 10586), 32-bit
      Operating System Build (O/S)10586
      Operating System (version)10.0.10586
      System RAM2.0 GB
      CD or DVD Devicehp DVD-ROM TS-H353C
      System Hard Drive Overview
      System Total Storage Size:70.4 GB
      Local Disk C:\70.4 GB
      Used space:48.3 GB
      Free Space:22.1 GB
      Collapse/Expand GRAPHICS INFORMATION
      Graphics Product [1]Intel®Q43/Q45
      Graphics Driver Version8.15.10.2702
      3D AccelerationYes
      Hardware Transform & Lighting SupportYes
      Video Memory1.0 GB
      Vertex Shader Support4.0
      Pixel Shader Support4.0
      Microsoft DirectX* Version11.0
      Graphics Product [2]Intel®Q43/Q45
      3D AccelerationYes
      Hardware Transform & Lighting SupportYes
      Video Memory1.0 GB
      Vertex Shader Support4.0
      Pixel Shader Support4.0
      Collapse/Expand MOTHERBOARD INFORMATION
      Manufacturernot detected
      Model
      AA Numbernot detected
      BIOS Vendor
      BIOS VersionHewlett-Packard 786G2 v01.14
      BIOS Release Date02/19/10
      System Memory2.0 GB
      Sound CardHigh Definition Audio Device
      Collapse/Expand PROCESSOR INFORMATION
      ManufacturerIntel
      ModelPentium(R) Dual-Core CPU E6600 @ 3.06GHz
      Intel Processor analysis toolsIntel Processor analysis tools
      CPU Speed3.1 GHz
      Link to Processor SpecificationLink to Processor Specification
      Collapse/Expand WIRED NETWORKING INFORMATION
      Wired Networking ProductIntel(R)82567LMbasedNetworkController(OEM)
      Driver Version12.12.50.6
      Collapse/Expand WIRELESS NETWORKING INFORMATION
      Wireless Networking Product
      Driver Version

      I also got the error message if you need that to

      [1824:16CC][2016-06-10T23:14:06]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\Noah Achord\Downloads\Intel Components\SetupChipset.exe, cmdline: '-burn.unelevated BurnPipe.{66ED606F-0493-4C9F-8559-15F03C97A600} {1A37422F-28F0-4B69-88B5-5271D8EC4C81} 7216'

      [1824:16CC][2016-06-10T23:14:06]i000: Initializing string variable 'IIF_ProductVersion' to value '10.1.1.14'

      [1824:16CC][2016-06-10T23:14:06]i000: Initializing string variable 'IIF_InstallerVersion' to value '3.1.6'

      [1824:16CC][2016-06-10T23:14:06]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'

      [1824:16CC][2016-06-10T23:14:06]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'

      [1824:16CC][2016-06-10T23:14:06]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\NOAHAC~1\AppData\Local\Temp\Intel\Logs\Chipset_20160610231406.log'

      [1824:16CC][2016-06-10T23:14:06]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Noah Achord\Downloads\Intel Components\SetupChipset.exe'

      [1824:16CC][2016-06-10T23:14:06]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.

      [1824:16CC][2016-06-10T23:14:06]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

      [1824:16CC][2016-06-10T23:14:06]i000: Loading managed bootstrapper application.

      [1824:16CC][2016-06-10T23:14:06]i000: Creating BA thread to run asynchronously.

      [1824:19E0][2016-06-10T23:14:06]i000: ** MBA ** Command line:

      [1824:19E0][2016-06-10T23:14:06]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

      [1824:19E0][2016-06-10T23:14:06]i000: ** MBA ** Calling Engine.Detect()

      [1824:16CC][2016-06-10T23:14:06]i100: Detect begin, 3 packages

      [1824:16CC][2016-06-10T23:14:06]i000: Setting string variable 'DotNet35' to value '1'

      [1824:16CC][2016-06-10T23:14:06]i000: Setting string variable 'DotNet40Client' to value '1'

      [1824:16CC][2016-06-10T23:14:06]i000: Setting string variable 'DotNet40Full' to value '1'

      [1824:16CC][2016-06-10T23:14:06]i000: Setting string variable 'DotNet45' to value '394254'

      [1824:16CC][2016-06-10T23:14:06]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.

      [1824:16CC][2016-06-10T23:14:07]i101: Detected package: DotNet45, state: Present, cached: None

      [1824:16CC][2016-06-10T23:14:07]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None

      [1824:16CC][2016-06-10T23:14:07]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent

      [1824:16CC][2016-06-10T23:14:07]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent

      [1824:16CC][2016-06-10T23:14:07]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent

      [1824:16CC][2016-06-10T23:14:07]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None

      [1824:16CC][2016-06-10T23:14:07]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent

      [1824:16CC][2016-06-10T23:14:07]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent

      [1824:16CC][2016-06-10T23:14:07]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent

      [1824:16CC][2016-06-10T23:14:07]i199: Detect complete, result: 0x0

      [1824:16CC][2016-06-10T23:14:09]i200: Plan begin, 3 packages, action: Install

      [1824:16CC][2016-06-10T23:14:09]w321: Skipping dependency registration on package with no dependency providers: DotNet45

      [1824:16CC][2016-06-10T23:14:09]i052: Condition 'NOT VersionNT64' evaluates to true.

      [1824:16CC][2016-06-10T23:14:09]i204: Plan 3 msi features for package: SetupChipsetx86.msi

      [1824:16CC][2016-06-10T23:14:09]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1824:16CC][2016-06-10T23:14:09]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1824:16CC][2016-06-10T23:14:09]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1824:16CC][2016-06-10T23:14:09]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx86.msi' to value 'C:\Users\NOAHAC~1\AppData\Local\Temp\Intel\Logs\Chipset_20160610231406_0_SetupChipsetx86.msi_rollback.log'

      [1824:16CC][2016-06-10T23:14:09]i000: Setting string variable 'WixBundleLog_SetupChipsetx86.msi' to value 'C:\Users\NOAHAC~1\AppData\Local\Temp\Intel\Logs\Chipset_20160610231406_0_SetupChipsetx86.msi.log'

      [1824:16CC][2016-06-10T23:14:09]i052: Condition 'VersionNT64' evaluates to false.

      [1824:16CC][2016-06-10T23:14:09]i204: Plan 3 msi features for package: SetupChipsetx64.msi

      [1824:16CC][2016-06-10T23:14:09]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1824:16CC][2016-06-10T23:14:09]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1824:16CC][2016-06-10T23:14:09]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1824:16CC][2016-06-10T23:14:09]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [1824:16CC][2016-06-10T23:14:09]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [1824:16CC][2016-06-10T23:14:09]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [1824:16CC][2016-06-10T23:14:09]i299: Plan complete, result: 0x0

      [1824:19E0][2016-06-10T23:14:09]i000: Setting string variable 'IIF_MSI_SWITCHES' to value ''

      [1824:19E0][2016-06-10T23:14:09]i000: ** MBA ** Getting window handle.

      [1824:19E0][2016-06-10T23:14:09]i000: ** MBA ** Calling Engine.Apply(). Window handle: 1638830

      [1824:16CC][2016-06-10T23:14:09]i300: Apply begin

      [1C30:0160][2016-06-10T23:14:09]i000: Caching bundle from: 'C:\Users\NOAHAC~1\AppData\Local\Temp\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\SetupChipset.exe'

      [1C30:0160][2016-06-10T23:14:09]i320: Registering bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, version: 10.1.1.14

      [1C30:02BC][2016-06-10T23:14:09]i305: Verified acquired payload: SetupChipsetx86.msi at path: C:\ProgramData\Package Cache\.unverified\SetupChipsetx86.msi, moving to: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\SetupChipsetx86.msi.

      [1C30:02BC][2016-06-10T23:14:09]i305: Verified acquired payload: cabA9830D1E045920352D173D823C384C77 at path: C:\ProgramData\Package Cache\.unverified\cabA9830D1E045920352D173D823C384C77, moving to: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\media1.cab.

      [1C30:0160][2016-06-10T23:14:10]i323: Registering package dependency provider: {23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}, version: 10.1.1.14, package: SetupChipsetx86.msi

      [1C30:0160][2016-06-10T23:14:10]i301: Applying execute package: SetupChipsetx86.msi, action: Install, path: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\SetupChipsetx86.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

      [1C30:0160][2016-06-10T23:14:12]e000: Error 0x80070643: Failed to install MSI package.

      [1C30:0160][2016-06-10T23:14:12]e000: Error 0x80070643: Failed to execute MSI package.

      [1824:16CC][2016-06-10T23:14:12]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [1824:16CC][2016-06-10T23:14:12]i319: Applied execute package: SetupChipsetx86.msi, result: 0x80070643, restart: None

      [1824:16CC][2016-06-10T23:14:12]e000: Error 0x80070643: Failed to execute MSI package.

      [1C30:0160][2016-06-10T23:14:12]i301: Applying rollback package: SetupChipsetx86.msi, action: Uninstall, path: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\SetupChipsetx86.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

      [1C30:0160][2016-06-10T23:14:13]e000: Error 0x80070643: Failed to uninstall MSI package.

      [1C30:0160][2016-06-10T23:14:13]e000: Error 0x80070643: Failed to execute MSI package.

      [1824:16CC][2016-06-10T23:14:13]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [1824:16CC][2016-06-10T23:14:13]i319: Applied rollback package: SetupChipsetx86.msi, result: 0x80070643, restart: None

      [1C30:0160][2016-06-10T23:14:13]i329: Removed package dependency provider: {23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}, package: SetupChipsetx86.msi

      [1C30:0160][2016-06-10T23:14:13]i351: Removing cached package: SetupChipsetx86.msi, from path: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\

      [1C30:0160][2016-06-10T23:14:13]i330: Removed bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}

      [1C30:0160][2016-06-10T23:14:13]i352: Removing cached bundle: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, from path: C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\

      [1824:16CC][2016-06-10T23:14:13]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'

      [1824:16CC][2016-06-10T23:14:13]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

      [1824:19E0][2016-06-10T23:14:13]e000: ** MBA ** Unknown error.