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This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
We will be more than glad to help, in order to do so, here is what is recommended to do:
- If the wireless adapter is installed by factory, it is highly recommended that all driver be updated from the computer manufacturer support page as their drivers are right for your adapter as it was designed to meet all the requirements requested by the type of system you have. The drivers found in our support page are generic and will not contain the customization, new possible features added by the OEM (Orignal Equipement Manufacturer).
- Another important point is to consider the OS version installed. If you have Windows®10 for example, the Intel® PROSet Software interface will not be present. Curently, the latest package version released in our download center is the 18.40.0 but the driver version may be different. In the case of the Intel® Dual Band Wireless-AC 3160, the driver version may be the 18.33.x as you can confirm here: Intel® Driver & Software once you click in one onf the links to the drivers according to your OS, you will see the Detailed Description.
- Addtionally, you are welcome to take a look at these links: Determine Which File to Download for your Intel® Wireless Adapter and Learn about Intel® PROSet/Wireless Software *Note: Other related-topic links may be found inside the links provided above.