- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, in a last month i bought a computer with processor i5 6600k
First installation of system was success, and computer works around one month.
Few days ago, i think that windows10 was automaticly update video driver (i think so), and only that i can see - black screen, without cursor.
Only that i can to do - reinstall windows.
But after few minutes on new system, i have the same issue.
For this moment for me help only disconnect ethernet. So windows10 can't download and install new video drivers.
After manually installing the new drivers from asus website or from intel support website, issue come back.
For now i create a windows restore point, without ethernet and without drivers. And restore system every time.
Also bios was upgraded and reseted to default settings
Please help me!
PS. sorry for my bad English.((
Category
Questions
Answers (N/A if not applicable)
Description
Provide a detailed description of the issue
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p>
Always (100%): X
Often (51-99%):
Sporadic (20-50%):
Very Sporadic (<20%):
Hardware (HW)
Brand and Model of the system.
Asus Z170-A, DDR-4 2133, i5 6600K
Hybrid or switch...
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Was researched that VGA port works after drivers update.
But still not working with HDMI
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, NorthDakota:
Thank you for contacting the Intel Communities.
The information provided is very useful for sure but I would like to request a report from your system while using the driver with the issue (with VGA that works as per last answer).
This report will gather up some other data from your computer that will allow me to better assist you on this.
How can you get that report?
-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
-Download the utility
-Scan your system with the utility
-Export the report (hit next and then save) and attach it to your answer with the advanced editor option (reply button and then check upper right corner)
After that, I have some troubleshooting that you can perform:
1. Test different HDMI cables
2. Test different displays (monitor/TV) if possible
3. Completely remove the graphics driver and then install it from scratch
How to completely remove the driver?
-Access the device manager (you can use windows start search to find it).
-Look for Display adapters double click on it.
-Right click on your Intel® HD Graphics and hit properties.
-Go to driver tab and hit uninstall.
-Select "Delete the driver software for this device"
Drivers to be used:
Beta: https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345
Latest: https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345
I look forward to hearing from you and the outcome with this.
Regards,
Esteban C
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, NorthDakota:
I would like to check if you are still having this issue, if yes, were you able to gather up the information requested above?
Additionally, there are newer drivers to be tested for this matter, here I add them:
Beta 15.40.26.4474 // https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345
15.40.25.4463 // https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345
I look forward to hearing from you.
Regards,
Esteban C
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, NorthDakota:
I would like to check if you are still having this issue, if yes, were you able to gather up the information requested above?
Additionally, there are newer drivers to be tested for this matter, here I add them:
Beta 15.40.26.4474 // https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345
15.40.25.4463 // https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345
I look forward to hearing from you.
Regards,
Esteban C
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page