0 Replies Latest reply on Jun 6, 2016 4:03 AM by mm16

    AMT not responding

    mm16

      Hello,

       

      I am currently managing approx. 30 Intel AMT-enabled boards (DQ77KB), running (various versions of) Windows

      Querying and setting their on/off state (using the WSMAN interface) works. VNC works as well.

       

      However, after some period of time, these boxes stop responding - I get no reply from the management interface at all.

      It can take as little as 5 minutes, or as much as 5 days, for the problem to manifest.

       

      As a workaround, I added zabbix warnings and manually power-cycle the unresponsive boards.

      This morning, 28 boxes were down, resulting in a massive loss of service (and a few of my managers getting angry at me)

       

      I tried searching the forums to no avail, with most of the questions left forgotten or unreplied.

      Please help!