9 Replies Latest reply on Jun 8, 2016 6:59 PM by Intel Corporation

    Intel 750 NVMe SSD Driver (IaNVMe.sys) Crashing Windows Server 2012 R2

    KPA

      I have just purchased two Supermicro SuperServer model SYS-2028U-TN24R4T+ systems with motherboard X10DRU-i+ and latest BIOS v2.0. Each system has 24 Intel 750 NVMe SSD model SSDPE2MW012T4X1 disks. The systems have Windows Server 2012 R2 with all updates and Intel 750 SSD driver v1.5.0.1002. None of these disks is used for booting the OS – just for data storage.

       

      The problem is that the Intel driver IaNVMe.sys crashes each system on reboot (see below console screenshot). The only way I can boot into Windows now is to go into SAFE MODE and rename the IaNVMe.sys driver. Then perform a normal boot, which then succeeds by using Microsoft NVMe driver.

      Intel_SSD_NVMe_Error.png

      On a related note, I installed the Intel NVMe SSD RAID driver on just one of these systems. My hope is to use this to create RAID sets from the NVMe disks. It too (IaRNVMe.sys) is crashing the system on reboot. See the second screenshot below.

      Intel_SSD_NVMe_RAID_Error.png

      I have engaged Microsoft and they have collected MEMORY dumps that are being analyzed. We were able to capture the drivers causing the crashes by enabling the Windows Driver Verifier. Microsoft hopes to give me results of the analysis so that I can pass on to Intel if necessary.

       

      Until then, does anyone have any idea why this is happening? Are these known issues? Are there better drivers?

       

      Thanks!

       

      KPA